Warehouse Operations Specialist

At ECS Inc. International, our mission is to create relationships to enrich your life through technology. We accomplish this by assembling the best team we can to provide cutting edge products and assisting our customers to create, build, and maintain the most technologically advanced and reliable products in the world today. We are headquartered in Lenexa, Kansas and have a global support system of more than 28 locations that include manufacturing facilities, logistics centers and support in South Korea, Japan, China, Singapore, India, Western and Eastern Europe, and the United States.

For more information on what we do and how we do it, please refer to www.ecsxtal.com.

Position Summary

We are seeking a Warehouse Operations Specialist to support our Director of Order Fulfillment. This role is responsible for assisting with daily warehouse operations, including customer service, backlog management, quality control, employee scheduling and order expediting. This position requires strong problem-solving skills, attention to detail and the ability to work effectively across departments to ensure timely and accurate order fulfillment.

Essential Duties and Responsibilities

• Provide customer service support related to order fulfillment, including updates and escalation resolution.
• Monitor open order reports and assist with backlog management.
• Perform quality control checks on received product and outgoing orders to ensure accuracy and compliance.
• Assist with scheduling warehouse employees and balancing daily workloads.
• Expedite orders by monitoring in-process documents and customer-specific requirements.
• Support administrative reporting and cross-train in inventory control functions.
• Collaborate with internal teams to resolve fulfillment issues efficiently.
• Perform other duties as assigned.

Education and/or Experience

• 3+ years of experience in warehouse, logistics, supply chain or order fulfillment operations (manufacturing or distribution preferred).
• Bachelors degree or Associate Degree with equivalent experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Manage multiple priorities and meet deadlines.
• Ability to train, coach and mentor warehouse associates.
• Experience with employee scheduling or team coordination preferred.
• Proficient in ERP/WMS systems – SAP Business One is a plus.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint.
• Ability to stand for long periods.
• Ability to work in a warehouse environment on concreate flooring and in varying temperatures.
• Lift up to 50 lbs in packaged shipments.
• Must work from our corporate headquarters in Lenexa, Kansas.

Benefit Package

• Medical, Dental and Vision Premiums – Includes Family
• Group Life / AD&D Premiums
• Short-term and Long-term Disability Premiums
• 401(k) 3% Safe Habor match and Profit Sharing
• 8 Paid Holidays
• Additional Paid Time Off
• Health Savings Account
• 529 Education Fund
• And More!

ECS Inc. is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.