Benefits Administrator

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Position Summary

The Benefits Administrator is responsible for the accurate and timely administration of employee benefit programs and union dues across all regions. This role ensures compliance with collective bargaining agreements (CBAs), company policy, and applicable federal and state regulations. Acting as a primary point of contact for employees and union representatives, this position supports HR and Finance by maintaining accurate financial, benefit, and employee records. This is an on-site role reporting into our corporate office in Deerfield Beach, Florida.

Job Duties and Responsibilities:

Union Dues & Benefits Administration

• Process and reconcile all union dues payments, ensuring timeliness and accuracy.
• Administer and explain union-related employee benefits, including dependent eligibility, optional benefits, and enrollment timelines.
• Monitor and respond to benefit-related inquiries and Employee Action Forms (EAFs) via Prosegur’s service systems.
• Partner with Payroll to resolve benefit and deduction discrepancies.

Union Reporting & Compliance

• Prepare and distribute quarterly union reports and ensure accurate application of union benefit provisions.
• Maintain knowledge of CBAs to ensure compliance with all contractual obligations.
• Maintain organized, audit-ready records for dues and benefit programs.

Stakeholder Collaboration

• Serve as the primary liaison between employees, unions, HR, Payroll, and Finance for dues and benefit matters.
• Support new hires with union benefit orientation and respond to internal and external union-related inquiries.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Accounting, Finance, or related field preferred.
• Minimum 2–3 years of experience in payroll, benefits administration, or union/collective bargaining environments.
• Strong understanding of union dues processes, labor agreements, and reporting requirements.
• High attention to detail and ability to meet strict deadlines.

Skills & Competencies

• High attention to detail and accuracy in financial and employee recordkeeping.
• Strong analytical and reconciliation skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet strict deadlines.
• Proficiency in Microsoft Excel and HR/payroll systems (ADP, Workday, or similar).

Working Conditions

• Standard office environment with occasional extended hours to meet reporting deadlines.
• Position may require coordination across multiple time zones.

Success Factors

• Consistently processes dues on time and without error.
• Produces accurate, timely quarterly union reports.
• Maintains compliance and audit readiness at all times.
• Builds collaborative, solution-oriented relationships with unions, HR, Payroll, and Finance.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.