SVP/Chief Lending Officer

We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join the Meritrust team, your benefits will include:

• Comprehensive medical insurance plan that has HRA, HSA, and FSA options
• Dental and vision insurance
• Generous paid-time-off
• 11 paid holidays
• Annual bonus (based off of annual results/scorecard each year)
• 401(k) plan
• Wellness program
• Tuition assistance
• Employee loan discount
• Employee Assistance Program (EAP)
• Life and disability coverage
  
  

What sets working for Meritrust apart?

• Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
• Supportive and engaging work environment.
• A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
• A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.
• Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you don’t meet every one of our qualifications listed.
  
  

This is a full-time position working 40 hours a week, Monday-Friday 8:00am - 5:00pm.

Position Summary

The Chief Lending Officer (CLO) is a senior executive responsible for overseeing and leading all aspects of the credit union’s lending operations, including consumer, and mortgage lending. As a member of the executive team, the CLO is actively involved in strategic decision-making and aligns lending strategies with organizational objectives to drive growth and profitability. The role involves developing and implementing short- and long-term lending strategies, ensuring regulatory compliance, and maintaining an acceptable level of risk across the loan portfolio.

The CLO fosters innovation, enhances member experience, and leverages emerging technologies to optimize lending processes. This leader builds strong relationships with key stakeholders, including regulators, examiners, and external partners, while managing loan quality, and servicing. With a focus on collaboration, the CLO directs lending managers and team leaders, inspires innovation, and ensures that all lending operations are conducted in accordance with established policies, procedures, and federal and state regulations. This dynamic position requires a visionary leader dedicated to advancing the credit union’s mission while supporting members’ financial needs.

Essential Functions

• Lead the strategic planning and implementation of departmental goals to align with the credit union's overall mission and growth objectives. Actively participate in implementing and executing the credit union's strategic plan.
• Evaluate and implement innovative technology solutions to enhance the efficiency and performance of lending operations. Act as a lead in identifying and adopting new systems and processes to streamline lending workflows.
• Review, revise, and ensure adherence to lending policies, procedures, and guidelines in compliance with federal, state, and NCUA regulations. Oversee audits and examinations, addressing deficiencies, and ensuring corrective actions are implemented effectively.
• Supervise, train, and mentor departmental staff, including the VP of Mortgage Lending and the VP of Consumer Lending. Foster a collaborative and cooperative team environment and ensure staff participate in ongoing training and development programs.
• Identify, develop, and recommend new or enhanced lending products to meet member borrowing needs and support the credit union’s loan portfolio growth and earnings goals. Provide comprehensive training on products, policies, and compliance for lending personnel.
• Monitor and manage the loan portfolio, ensuring sound credit decisions are based on creditworthiness, collateral, repayment capacity, and borrower character. Establish and monitor concentration limits within the loan portfolio to maintain profitability and minimize risk.
• Direct and oversee the operations of the mortgage lending and consumer lending departments. Ensure lending practices meet members’ needs while maintaining compliance, efficiency, and alignment with the credit union’s overall goals.
• Monitor lending performance against organizational goals and make data-driven adjustments as needed. Review collection reports to evaluate the effectiveness of underwriting policies and practices.
• Build relationships with key stakeholders, including regulators, examiners, and external partners. Represent the credit union at Board of Directors meetings, presenting lending reports and contributing to policy and operational discussions.
• Ensure efficient staffing and loan processing practices to meet member needs promptly. Recommend departmental realignment to enhance productivity and member satisfaction.
• Stay abreast of changes in the lending industry, including regulatory developments, technological advancements, and shifting consumer needs. Ensure the credit union remains compliant with laws and adaptable to evolving market conditions.