IT Customer Support (Remote)
Bright Brewery
Date: 19 hours ago
City: Houston, TX
Salary:
$28
-
$35
per hour
Contract type: Full time
Remote
We are seeking a dedicated IT Customer Support Remote professional to join our team. This role is crucial in providing technical assistance and support to our customers remotely, ensuring seamless operations and customer satisfaction.
Location: United States (Remote)
Pay: $28.00 - $35.00 per hour.
Responsibilities
Location: United States (Remote)
Pay: $28.00 - $35.00 per hour.
Responsibilities
- Respond to customer inquiries and provide technical support via phone, email, or chat
- Troubleshoot technical issues and provide timely solutions
- Assist customers with software installations, updates, and configurations
- Document customer interactions and resolutions accurately
- Collaborate with the IT team to escalate complex issues
- Proven experience in IT customer support or a similar role
- Strong knowledge of technical support processes and tools
- Excellent communication and problem-solving skills
- Ability to work independently and prioritize tasks effectively
- Certifications in IT support or related fields are a plus
- Competitive salary package
- Opportunity for professional growth and development
- Flexible remote work options
- Dynamic and inclusive work environment
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume