Associate System Administrator - MS Exchange & Active Directory (REMOTE)

Employer Industry: Supply Chain and Infrastructure Services

Why Consider This Job Opportunity

• Salary up to $7,681.62 monthly
• Bonus or incentive plan eligibility
• Comprehensive benefits package including health, dental, vision, paid time off, and a 401(k) with company match
• Support for mental health, family building, and gender-affirming benefits
• Opportunities for career growth and development within a Fortune 500 company
• Flexible remote work option with occasional on-site support
  
  

What To Expect (Job Responsibilities)

• Provide first-line technical support and troubleshooting for Microsoft Outlook and Exchange Online, including hybrid environments
• Assist with the lifecycle management of mailboxes, distribution groups, public folders, and shared mailboxes
• Monitor and respond to support tickets, documenting issues and resolutions
• Troubleshoot device connectivity, software, and hardware issues
• Support IT projects including hardware refreshes, system upgrades, and the rollout of new technologies
  
  

What Is Required (Qualifications)

• Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent hands?on experience
• In-depth knowledge of Microsoft Exchange (both on?premises and Exchange Online)
• Experience with Active Directory
• Understanding of PowerShell scripting for automation
• Excellent problem?solving and communication skills
  
  

How To Stand Out (Preferred Qualifications)

• Certifications such as CompTIA A+, Microsoft 365 Certified: Azure Fundamentals, or equivalent
• Proficiency in managing both On?Prem and Cloud Exchange environments via Exchange Admin Center (EAC)
• Experience with ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)
• Familiarity with ITIL practices or Help Desk workflows
• Understanding of phone routing systems such as Genesys or Cisco
  
  

#SupplyChain #ITSupport #RemoteWork #CareerGrowth #TechnicalSupport

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