Student Success Retention & Recruiting Coordinator

Career Center at Portland State University


Date: 17 hours ago
City: Portland, OR
Contract type: Full time
Position Announcement

Position Details

Proposed Start Date 12/01/2025 Classification Title Advising and Student Services Rank N - No Rank Working Title Student Success Retention & Recruiting Coordinator Department 250106 - SBA Undergrad Differential Tuition Position Number D90874 Representation AU - AAUP Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable

Position Summary

Brief Description of PSU/School/Dept

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

Position Summary

The School of Business Student Success Retention & Recruiting Coordinator operates out of the Undergraduate Students Services Office. This position is responsible for coordinating all recruiting initiatives for prospective undergraduate students considering the School of Business, and working on a team to support student retention, specifically supporting First-Time Full-Time Freshmen. This position will work with the Undergraduate Student Services Team to ensure positive student success outcomes.

The recruiting aspects of this job includes establishing partnerships with faculty and staff, hosting recruitment events, and collaborating with admissions and advising teams to ensure prospective students have the necessary information. The coordinator also leverages data to assess the effectiveness of these recruitment efforts and works to build relationships with counselors at local high schools and community colleges.

The retention aspects of the position include continuously improving efforts to retain first-year students by identifying and supporting at-risk students and connecting them with campus resources. This involves providing front-line support and advising, engaging in proactive outreach to the first-year student cohort, and collaborating with the broader student success team to ensure positive student success outcomes. The role also supports the Summer Business Institute, coordinates community engagement events, and actively participates in the Undergraduate Student Success team to achieve cross-functional goals. This work is guided by best practices in equity and inclusion to address institutional barriers and systemic inequities.

This is a 12-month position. This position reports to the Director of Student Success in the School of Business.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification in the job description including the preferred qualifications. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don’t believe you meet every one of our qualifications. If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact us to discuss your application.

Minimum Qualifications

  • BA/BS with 1-2 years of related experience in higher education
  • Experience providing coaching, counseling, mentoring, or advising to students.
  • Ability to work collaboratively and under limited time pressures with colleagues.
  • Prior experience working in student recruiting or retention

Preferred Qualifications

Key Cultural Competencies

  • Create an environment that acknowledges, encourages, and celebrates differences.
  • Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
  • Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours Monday to Friday, 40 hours per week, schedule to be determined Total Compensation Range & Benefits Statement

Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.

The starting annual salary for this position will be $57,000 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools .

Please visit our total compensation calculator to see the full value of our benefits package.

Application Instructions

Additional Information Additional Application Instructions (deadlines, etc.)

Please list the names, telephone numbers and email addresses for three professional references.

Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions

Please email the School of Business at

[email protected]

Search Details

Posting Close Date 11/05/2025 Projected Close Date for Posting Closes Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/48538

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • * What is your highest degree earned? (Open Ended Question)
  • * Please name the specific field/discipline in which you received your degree. (Open Ended Question)
  • * How did you first find out about this position?
    • PSU Website
    • Indeed.com
    • HERCJobs
    • Urban League of Portland
    • Hispanic Metropolitan Chamber
    • Oregon Employment Department
    • Social Media
    • Person Referral
    • Career Builder
    • Glass Door
    • Other - Please describe in the next Question
  • If you selected Other, please describe. (Open Ended Question)
Applicant Documents

Required Documents

  • Resume
  • Cover Letter
  • Professional References

Optional Documents

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