AR Collections Specialists (remote) at ExecutivePlacements.com

AR COLLECTIONS SPECIALIST (Remote)

Type:Contract To Hire

Pay: $23$24/hr DOE

Hours: MonFri, 8:00 AM5:00 PM

Role Summary

Manage accounts receivable and collections activity, ensure accurate cash application and reconciliations, resolve billing disputes, and drive timely payment recovery.

Primary Duties And Responsibilities

• Own daily collections activities for an assigned retail account portfolio, prioritizing past-due balances and following escalation procedures.
• Conduct outbound collection calls and email outreach, document all contacts, payment commitments, and follow-ups in the AR system.
• Reconcile customer account activity, identify unapplied cash, short pays, credits, and chargebacks, and correct ledger balances.
• Apply cash and prepare check remittances, ensuring accurate posting and timely clearing of payments.
• Research and resolve invoice disputes and billing discrepancies by coordinating with billing, operations, and customer service to obtain supporting documentation.
• Create and manage payment arrangements and negotiate terms to maximize recovery while adhering to company policy.
• Monitor demurrage, detention, and other chargeback issues affecting receivables and coordinate resolution with carriers and customers.
• Maintain aging reports and produce regular AR metrics (days sales outstanding, aging buckets, pledged payments) for leadership.
• Support month-end close by performing account reconciliations, clearing outstanding items, and supplying audit-ready documentation.
• Deliver invoices, statements, and remittance confirmations to customers on request and assist customers with portal access for self-service payments.
• Identify recurring billing or process issues and recommend improvements to reduce future delinquencies.
  
  

Systems and Compliance

• Maintain accurate, audit-ready records of all collection actions and account changes.
• Use company AR systems, Excel, and online customer portals to manage workflows and reporting.
  
  

How You Are Qualified

• 3-5 years of B2B Collections experience is strongly preferred
• MS Office Suite
• Experience with D&B, GetPaid, JD Edwards, MS Dynamics and Vertex is a plus