Maintenance Technician at The Neiders Company

Who We Are

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Overview

As a Maintenance Technician for our apartment buildings, you will be responsible for performing a variety of maintenance and repair tasks with a strong emphasis on accountability and legendary customer service. You will work closely with the property management team to address resident maintenance requests promptly and effectively while upholding the highest standards of quality and professionalism.

Essential Functions: Include but are not limited to

• Accountability:
• Take ownership of assigned maintenance tasks and ensure they are completed promptly and efficiently.
• Maintain accurate records of maintenance activities, including work performed, parts used, and time spent.
• Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
• Legendary Customer Service:
• Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
• Conduct regular follow-ups with residents to ensure their needs are met and issues are resolved to their satisfaction.
• Maintain a positive and proactive attitude when interacting with residents, colleagues, and vendors.
• Maintenance and Repairs:
• Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
• Conduct preventive maintenance inspections to identify and address potential issues before they become problems.
• Coordinate with external vendors and contractors for specialized maintenance services and repairs.
• Property Upkeep:
• Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.
• Monitor and address safety hazards and building code violations to ensure a safe and compliant living environment for residents.
• Conduct regular inspections of building systems and equipment to identify maintenance needs and safety concerns.
  
  

Qualifications

• High school diploma or equivalent required; technical certifications or advanced training in property maintenance or relevant fields preferred.
• Minimum of 2 years of experience in property management maintenance, with a focus on multifamily housing.
• Strong technical skills with the ability to independently diagnose and repair complex maintenance problems.
• Excellent leadership and customer service skills, with a proven track record of delivering outstanding service in a fast-paced environment.
• Ability to work independently and manage multiple properties with minimal supervision.
• Availability to work flexible hours, including evenings, weekends, and on-call shifts as required.
• Valid Driver’s License and Proof of Insurance.
  
  

Benefits And Perks

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Supplemental insurance and Employee Assistance Program (EAP)
• 401(k) retirement plan
• Short- and long-term disability options
• Paid time off, paid holidays, and floating holiday
• ORCA card or corporate office parking
• Health & wellness initiatives
• Professional development and e-learning opportunities
  
  

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

JOB CODE: 1000514