Wire Transfer Analyst II at South Shore Bank

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Job Type

Full-time

Description

SUMMARY

The Wire Transfer Analyst II is responsible for performing duties related to the Wire Transfer operations daily through the e-Wire System. Verifies outgoing wire transfers and repairs any incoming wires if necessary. Performs the daily reconciliation activities; monitors the status of wire and funds transfers; investigates and researches disputes, suspicious activity, and fraudulent issues under state and federal regulations. Assure compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties And Responsibilities

• Oversees wire transfer systems, verify transactions and ensures secure processing of wire transfers.
• Repair incoming wire funds transfers for processing according to instructions and within established deadlines, policies, procedures, and authorization limits.
• Performs secondary approval verification.
• Collaborates with the branches and clients to research and respond to any regarding incoming and outgoing wires.
• Follow loss prevention procedures for all incoming and outgoing wires.
• Perform wire template maintenance annually as well as changes are needed.
• Assists with the implantation of new products and software to gain/enhance operational efficiencies.
• Update wire trend report monthly and annual basis.
• Review transactions for OFAC compliance.
• Maintain accurate and updated physical and electronic records of all correspondence related to wire or funds transfer transactions.
• Perform maintenance of electronic customer profile records within e-Wire.
• Foreign Check Collection and management of electronic and physical records.
• Prepare the funding for the internal PIO account.
• Responsible for completing the proof of assigned general ledger accounts according to deadlines. Research and resolve outstanding items.
• Maintain proficient knowledge of all applicable banking rules and regulations.
• Promote various marketing campaigns; explain features and benefits; identify and act upon potential cross-sell or referral opportunities.
• Complete all internal Company training as assigned and required.
• Adhere to the Company’s privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
• Exhibit the ability and desire to embrace and enhance the Company culture.
  
  

Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.

Supervisory Responsibilities

None

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• Minimum of 2-5 years of related experience in Deposit Operations and one-year minimum wire transfer experience.
• Proficiency with Microsoft Word, Excel, Database, and PowerPoint.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills
• Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities.
  
  

Skills

• Basic knowledge of the banking and financial services industry including federal laws and regulations
• Willingness to gain new knowledge and technical skills.
• Intermediate typing skills to meet the production needs of the position.
• Intermediate math skills: the ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
• Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze, and interpret documents and professional journals, understand procedures, write reports, correspondence, and procedures, speak clearly to customers and employees.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

KEY POINTS

For those seeking to deliver the latest financial solutions rooted in trustworthy, high-quality service, Charlesbridge, a mutual bank holding company, provides operational support, resources, legacy, and innovative thinking to financial institutions so they can deliver a suite of flexible, personalized solutions designed to meet the evolving needs of our clients and our communities. Our local roots, dedication to the communities we serve, loyalty to our people, and commitment to excellence ensure that we remain a trusted partner in an ever-evolving financial journey, today and tomorrow. While our employees are committed to helping our clients, we are committed to our employees. To support our employees, we offer a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Tuition Reimbursement, Childcare Subsidy, Retirement, Life Insurance, and many other benefits.

Charlesbridge is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, marital status, national origin, physical or mental disability, veteran or disability status, gender identity, or expression, citizenship, genetic information, ancestral origin, military status, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.

Here at Charlesbridge, we strive to foster a culture where every voice is valued and where employees have a sense of belonging and connection with each other. We are dedicated to creating a work environment that understands, supports, and welcomes diverse perspectives and backgrounds. Together, we will create an inclusive and culturally competent and supportive environment where employees model behavior that enriches both Banks and the communities we support.

Pay Range Disclosure

The pay range for this position is $25.74 to $33.19 per hour and is the lowest to highest hourly rate Charlesbridge in good faith believe we would pay for this role at the time of this posting. The Company may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.

EOE/F/M/Vet/Disabled

Salary Description

$25.74 - $33.19 Hourly