Manager, Supply Chain, Logistics, & Pharmacy PACE at NeighborHealth

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

PACE Pharmacy

All Locations:

300 Ocean Avenue – Revere

Position Summary:

The Manger of PACE/Pharmacy Supply Chain and Program Logistics will oversee and optimize the critical operations that primarily supports the success of NeighborHealth’s PACE program, including transportation, food services, centralized purchasing, and pharmacy supply logistics. This role ensures that PACE enrollees receive safe, reliable, and cost-effective services while also building innovative and sustainable models to expand efficiency, lower costs, and generate new revenue opportunities.

The Manager will collaborate with executive leadership, clinical, administrative, and operational teams to streamline logistics, manage vendor relationships, improve fleet and food operations, and strengthen supply chain processes. With a focus on both excellence in service delivery and entrepreneurial innovation, this leader will shape how NeighborHealth leverages its logistics platform for greater impact across the community.

Transportation & Fleet Management

• Direct the daily operations of transportation for PACE enrollees to and from PACE centers, referral specialists, and community resources.
• Optimize fleet utilization, route efficiency, fuel/maintenance costs, and driver scheduling.
• Implement safety, compliance, and performance monitoring standards for all vehicles.
• Develop strategies to expand use of PACE vehicles for home delivery of prescriptions and meals.
  
  

Food Services

• Oversee daily meal preparation and delivery to PACE enrollees at centers and in homes.
• Ensure nutritional standards and regulatory requirements are consistently met.
• Drive cost-efficiency initiatives across food sourcing, menu planning, and production.
  
  

Supply Chain & Centralized Purchasing

• Manage centralized purchasing, storage, and inventory of all medical and related PACE center supplies.
• Partner with pharmacy teams to ensure cost-effective procurement of pharmacy-related supplies, including vials, labels, and other materials.
• Establish vendor contracts, negotiate pricing, and ensure just-in-time inventory practices.
  
  

Entrepreneurial Growth & Innovation

• Identify opportunities to expand transportation and food services to additional populations and external clients, generating revenue while maintaining quality for PACE enrollees.
• Build partnerships with local organizations (e.g., food banks, community agencies) to reduce costs and expand reach.
• Pilot and evaluate innovative business models to enhance financial sustainability.
  
  

EDUCATION:

• Bachelor’s degree in Business Administration, Supply Chain Management, Public Health, or related field (Master’s preferred), or equivalent years of experience.
• 7+ years of progressive leadership experience in healthcare logistics, supply chain, food services, or transportation operations.
• Proven success in cost reduction, process improvement, and vendor negotiation.
• Strong people leadership skills, including team development and cross-departmental collaboration.
• Demonstrated ability to balance compliance with creative problem-solving.
• Excellent communication, contract management, and budget management skills.
  
  

EXPERIENCE:

• Experience in PACE, healthcare, senior services, or community-based care.
• Familiarity with regulatory requirements for food services and medical supplies.
• Entrepreneurial track record in building new business lines or revenue-generating programs.
• Knowledge of transportation management systems (TMS), fleet GPS, or scheduling software (e.g., TripMaster).
  
  

SKILLS/ABILITIES:

• Strategic Thinker: Ability to align logistics with program goals and long-term sustainability.
• Entrepreneurial Mindset: Sees opportunities to innovate and generate value beyond the status quo.
• Operational Excellence: Skilled at streamlining systems to improve efficiency, safety, and quality.
• Community-Focused: Committed to improving services that directly benefit older adults and families.
• Collaborative Leader: Builds strong relationships across clinical, administrative, and community teams.
  
  

Salary starting at $89,440, and up to $137,280 based on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.