Sales Operations Coordinator at Aeroflow Health

Aeroflow Health – Sales Operations Coordinator

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S.

As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Within Aeroflow, the Motif team is focused on providing high-quality breast pumps and accessories to our patients and vendor partners nationwide. This team partners directly with healthcare providers, distributors, and retail partners to ensure products are available, shipped accurately, and aligned with patient needs. The Motif team blends service, sales, and product expertise—helping us grow strong relationships with vendor partners while supporting patients and families.

We are currently seeking a Sales Operations Coordinator to join the Motif team. This role will serve as the link between sales and operations, ensuring accurate data entry, smooth order tracking, and strong vendor relationships.

Your Primary Responsibilities

As a Sales Operations Coordinator, you will:

• Track and monitor Motif wholesale orders, inventory levels, and shipping activity to ensure accurate fulfillment.
• Work as support staff with sales and marketing to identify opportunities, resolve issues, and strengthen relationships with vendor partners.
• Work closely with operations, finance, and supply chain teams to ensure accurate data and timely reporting.
• Detailed record keeping and organization of wholesale account details.
• Prepare reports and dashboards highlighting key metrics such as sales performance, product availability, and shipping trends.
• Recommend process improvements to streamline order management and vendor communications.
• Support ad hoc projects and initiatives that contribute to Motif’s growth.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned
  
  

Skills For Success

• Strong ability to analyze data and identify trends that drive actionable insights.
• Ability to balance both service-oriented tasks and sales-focused initiatives.
• Exceptional attention to detail in tracking orders and inventory.
• Strong communication skills for working with vendor partners and internal stakeholders.
• Proactive problem solver who can anticipate issues and recommend solutions.
  
  

Required Qualifications

• High school diploma or GED equivalent
• 1+ year of experience in sales support, inventory management, supply chain, or business analysis.
• Proficiency in Google suite
• Strong organizational skills with the ability to manage multiple priorities.
• Experience working cross-functionally with sales, vendors, and operations teams.
  
  

You Might Also Have

• Experience in healthcare, medical device, or durable medical equipment industries.
• Knowledge of vendor partner management and contract performance tracking.
• Previous experience preparing executive-level reporting and dashboards.
• Bachelor’s degree in Business, Supply Chain, or related field; or equivalent experience.
  
  

What We Look For

We are seeking a motivated, detail-oriented, and collaborative team member who thrives in a dynamic environment. The ideal candidate is:

• Analytical and curious—comfortable digging into numbers to uncover insights.
• Service-minded, with the ability to balance business needs and partner relationships.
• Highly organized, adaptable, and proactive in problem-solving.
• Excited to work in a team culture that values innovation, collaboration, and growth.
  
  

At Aeroflow, you can expect hands-on training, growth opportunities, and the chance to make a measurable impact in a fast-growing organization.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award
  
  

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.