Office Experience Coordinator at Telamon

Job Description

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.

Learn more at telamon.com

Classification

Non-Exempt/Hourly

Location:

1000 E. 116th Street, Carmel, IN 46032

Schedule

Onsite Monday-Friday, 8am-5pm

Benefits

• Health/Life
• medical, dental, vision, FSA, HSA (with company match), life insurance/AD&D, disability, critical illness, accident & hospital indemnity
• Financial
• 401(k) (with company match), annual profit share, referral bonus, company discounts
• Time Off
• salaried/exempt: no set amounts, hourly/non-exempt: starts 2 nd month, monthly accruals, increases based on tenure
• floating holidays, paid holidays
• parental & family care leave, bereavement leave
• Education
• Tuition reimbursement
• Scholarship awards for children (elementary-college), educational payments for children under age 3
• Annual professional development awards
• Other
• legal assistance, identity theft protection, pet insurance, EAP, points recognition program, 50% in office/50% remote (if role supports & working in close proximity to one of our offices)
  

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Job Summary

The Office Experience Coordinator serves as the first point of contact for Telamon’s employees, clients, and guests—representing the company with professionalism, warmth, and a focus on service excellence. This position is responsible for creating a welcoming environment in the Carmel headquarters, ensuring smooth front office operations, and providing administrative support across departments.

As the company’s first impression, the Office Experience Coordinator demonstrates Telamon’s values of Choose Excellence, Always Adapt, Own It, and Win Together through exceptional communication, attention to detail, and proactive support.

Essential Duties And Responsibilities

• Warmly greet and welcome all visitors, clients, and employment applicants; determine the nature of their visit and direct them appropriately.
• Manage the main phone line by operating a multi-line switchboard, screening calls, and routing inquiries to the appropriate employees.
• Maintain front desk security and safety procedures, including guest sign-in and building access protocols.
• Ensure the reception and lobby areas are tidy, organized, and representative of Telamon’s professional image.
• Receive, sort, and distribute daily mail, packages, and deliveries; coordinate outgoing shipments, including UPS processing.
• Coordinate and order working lunches for Carmel headquarters and remote employees as requested.
• Order and maintain office and breakroom supplies, ensuring proper inventory levels.
• Provide administrative support to business unit leaders, including mail merges, data entry, spreadsheets, calendar management, event registrations, and meeting coordination.
• Maintain and update the receptionist manual, employee directories, and internal contact lists.
• Assist with planning and coordination of company meetings, celebrations, and other special events.
• Provide HR and Marketing support as needed.
• Open and close the main office and reception area daily.
• Assist with special projects and perform other duties as assigned
  
  

Managerial Responsibility

• This position does not have direct reports.
  
  

Travel/Shift Requirements

• This position does not require travel.
  
  

Physical Demands

• The position requires frequent sitting and keyboarding.
• This position is expected to occasionally lift up to 20 pounds.
  
  

Skills And Abilities Required

• Excellent interpersonal and communication skills, both verbal and written.
• Strong customer service orientation with a professional and approachable demeanor.
• Exceptional organizational skills and attention to detail.
• Ability to handle multiple tasks, prioritize effectively, and adapt to changing needs.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Dependable, punctual, and consistent attendance.
  
  

Education And Experience Required

• High school diploma required. Associates degree in HR, Marketing, or Communications preferred.
• 2 or more years of reception or administrative assistance experience required.
  
  

Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.