Traveling Shift Lead at Schwazze

Brief Description

Who We Are: Schwazze (SHHwahZZ) is a purpose-driven, vertically integrated cannabis operator. We are building a leading seed-to-sale company with best-in-class dispensaries and exceptional cultivation, manufacturing, and wholesale capabilities. Driven by a high-performance culture, we combine customer focus and data-driven insights to unlock the plant’s full potential and improve the human condition.

At Schwazze, you are not just an employee—you are part of a purpose-centered, performance-driven team where your contributions matter, your growth is supported, and your potential is limitless. We lead with integrity, connection, engagement, excellence, and empowerment, fostering a culture where people thrive, communities flourish, and the industry moves forward. These values define our commitment to creating a supportive, positive workplace while delivering exceptional customer experiences.

For more information, please visit our website: www.schwazze.com

Job Title: Traveling Shift Lead

Type: Full-Time, Non-Exempt (Hourly)

Location: Albuquerque, NM (Metro Area)

Pay Rate: Traveling Shift Leads starting wage is $19.00 | Eligible for tips

• As a tipped industry, tips are and can be variable as a result of many factors, including shift availability, schedule, full-time/part-time status, hours of operation, weekends/nights, and specific dispensary. Our wage range is a realistic representation of the overall earnings opportunity when joining the Schwazze team which includes prominent banners such as R. Greenleaf, Everest Cannabis Co. and EveryDay Weed.
  
  

Position Objective

As the Traveling Shift Lead, you will play a key role in ensuring the smooth operation of various store locations by covering shifts for vacations and open slots. You will be responsible for maintaining operational efficiency and delivering exceptional customer service while traveling between multiple stores. This position requires being on call, with the flexibility to travel to multiple locations in a day based on business needs. A schedule will be provided for planning purposes, but extreme flexibility is essential. As a critical non-supervisory role, you will assist Store Directors and Assistant Managers in upholding company policies, procedures, and operational guidelines, ensuring a positive customer experience at every location.

Essential Functions

Customer Service (40%)

• Provide a friendly and welcoming experience to customers at multiple store locations, assisting them with product selection and information.
• Offer detailed product guidance, answering questions and helping customers find suitable cannabis products based on their needs and preferences.
• Address customer inquiries and resolve concerns to ensure satisfaction across locations.
• Maintain a clean, organized, and inviting store environments to enhance the overall shopping experience.
• Collaborate with team members to suggest improvements and share customer feedback, contributing to store success.
  
  

Cash Handling and Transactions (25%)

• Support the team in training staff on proper cash handling and transaction procedures.
• Work together with colleagues to perform daily cash reconciliation and reporting.
• Collaborate with the finance department to enhance cash flow and financial efficiency.
• Participate in routine cash register audits to verify accurate cash handling.
• Assist in refining and simplifying cash handling procedures for the team.
• Help colleagues with advanced cash register functionalities for smoother transactions.
  
  

Inventory Management (15%)

• Ensure that products are properly organized for easy restocking and accessibility.
• Work closely with the inventory team to maintain accurate inventory levels at multiple stores.
• Support in-store promotions and sales strategies to help manage and move inventory.
• Collaborate with team members to monitor supply chain performance and provide feedback for process improvements.
• Report on product trends and customer preferences to help drive sales and ensure proper stock management.
  
  

Please note that the percentage allocation is a general estimate and may vary based on business needs and priorities. Additional duties may be required as needed to support overall operations.

Requirements

Education and Experience

• High school diploma or equivalent preferred.
• Must be at least 21 years of age.
• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in cash handling and accurate basic math calculations.
• Reliable, punctual, and possesses a strong work ethic.
  
  

Working Conditions (Schedule, Environment, Travel)

• The schedule will vary based on business needs, and extreme flexibility is essential for this role.
• Must be willing to travel between multiple store locations as needed, often with short notice.
• Ability to lift 25 lbs. or more multiple times per day.
• Stores are open 7 days a week, with hours from 8:00 am – 11:45 pm (depending on the location).
• Nights, weekends, and holidays may be required.
  
  

Summary

Benefits

• 401(k) + Employer Match
• Medical/Dental/Vision Insurance
• Pet Insurance
• EAP Programs
• Paid Time Off
• Paid Parental Leave
• Employee Discount at all Schwazze Retail locations
  
  

Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To be considered for this position your application must be submitted by January 5, 2026. If after said date the position is not filled, applications will be accepted until the position is filled.