Hotel Receptionist/Night Auditor at Berkeley City Club

Description

The Berkeley City Club is a historic hotel, event space, restaurant and bar, and social club. Originally opened in 1930 as the Berkeley Women’s City Club, our architect Julia Morgan’s unique Moorish-gothic vision comes to life through soaring arches, ornamental architecture, inviting courtyards, and a breathtaking indoor pool. We are proud to be one of the City of Berkeley’s historical landmarks conveniently located in the Southside district, just one block from the UC Berkeley Campus. Stay the night in one of our cozy time-honored rooms. Host an unforgettable event or wedding in our private event spaces. Enjoy a unique dining experience at Julia’s Restaurant and Morgan’s Bar & Lounge. Members can take advantage of exclusive member perks including special discounts, members’ only events and activities, and daily use of our pool and fitness room. To learn more about everything we have to offer, visit berkeleycityclub.com.

We are looking for an enthusiastic team player who loves interacting with the public. In this role, you will greet members and guests via phone and email as well as in person while maintaining a welcoming and professional atmosphere.

Requirements

Who You Are:

• Greet and assist guests with check-in and check-out procedures
• Manage front desk duties, including reservations, room assignments, and handling guest inquiries.
• Balance and reconcile the day’s financial transactions and prepare daily reports.
• Process payments and verify the accuracy of charges and folios.
• Ensure all guest requests and issues are handled promptly and professionally.
• Maintain a safe and secure environment for guests and staff during overnight hours.
• Perform end-of-day procedures and set up the front desk for the next day’s operations.
  
  

What You’ll Bring

• Previous hotel front desk or customer service experience preferred.
• Basic accounting or bookkeeping knowledge a plus.
• Strong attention to detail and excellent organizational skills.
• Proficient in hotel management software ClubEssential and AutoClerk
• Proficient in Microsoft Outlook, Word, and Excel and Google Drive, Docs, and Sheets
• Ability to work independently and multitask in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Availability to work overnight shifts, weekends, and holidays as needed.
  
  

Why You’ll Love Us

• Health benefits (company-paid for employee)
• Dental and vision benefits
• 401k Match
• Paid sick leave
• Paid vacation leave
• Life insurance
  
  

The Berkeley City Club is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.