Event Venue Sales Manager + On-Site Venue Manager at Juliet Italian Kitchen

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
  
  
  

Job Purpose And Primary Accountability

The Event Venue Sales & Events Manager is responsible for generating event bookings, coordinating venue operations, and ensuring a seamless client experience from inquiry to execution. This role involves sales strategy, event planning, vendor coordination, and guest experience management, all while maintaining the highest level of service at Juliet Social.

This position requires a results-driven professional with strong organizational, communication, and leadership skills. The Event Venue Sales & Events Manager will cultivate relationships with clients, industry professionals, and vendors while promoting the venue as a premier destination for weddings, corporate events, and private gatherings. Additionally, this role oversees the execution of events to ensure smooth logistics, branding consistency, and exceptional guest experiences.

Essential Functions

Sales & Business Development:

• Develop and execute sales strategies to maximize event bookings.
• Cultivate a strong sales pipeline and maintain an active list of potential clients.
• Conduct venue tours, presentations, and follow-ups to convert leads into bookings.
• Negotiate contracts and finalize agreements
• Work with the marketing team to promote venue offerings through digital platforms, networking events, and industry partnerships.
  
  
  

Event Planning & Logistics:

• Work closely with clients to customize event experiences, ensuring their vision aligns with the venue’s capabilities.
• Oversee the planning and execution of events on-site, including logistics, catering, and vendor coordination.
• Ensure all necessary permits and licenses are secured for events.
• Partner with internal teams to coordinate programming and event flow.
• Manage and maintain event software and systems to track bookings, schedules, and vendor information.
  
  
  

Client Experience & Guest Services:

• Serve as the primary contact for all booked events, ensuring a seamless experience from contract signing to event day.
• Address and resolve any escalated client concerns, including those that arise during events.
• Maintain high standards of hospitality by training and modeling excellent guest service.
• Gather client feedback post-event to improve offerings and ensure continued success.
  
  
  

Vendor Management:

• Build relationships with caterers, florists, decorators, entertainment providers, and other event service vendors.
• Partner with the Facilities Manager to ensure the venue is properly maintained and prepared for each event.
  
  
  

Financial Management & Administrative Duties:

• Track and manage event revenue, invoices, and client payments.
• Prepare and present regular sales reports and forecasts to senior management.
• Assist in budgeting and financial planning for event programming and venue operations.
  
  
  

Leadership & Communication:

• Supervise and support event staff, including event captions, bartenders, servers, catering teams and part-time contract members.
• Train and develop team members to uphold venue standards and deliver exceptional client experiences.
• Work closely with the Facilities Manager and Catering Manager to ensure smooth event execution.
• Attend meetings and provide strategic insights to enhance venue growth and operations.
  
  
  

Skills & Qualifications:

• Bachelor’s degree in Hospitality, Event Management, Business, or a related field (preferred).
• Proven experience in Event Sales, Venue Management, or Hospitality Management.
• Strong negotiation, budgeting, and contract management skills.
• Exceptional communication, organization, and problem-solving abilities.
• Proficiency in event software, CRM tools, and Microsoft Office Suite.
• Ability to work independently and manage multiple projects simultaneously.
• Willingness to work a flexible schedule, including nights and weekends as needed.
  
  
  

Reports to: Director of Operations or Director of Events

Salary: $60,000K

Commission Structure: 3% commission on all events