Street Outreach & Resource Coordinator at City of Albuquerque

Position Summary

The Albuquerque Community Safety Street Outreach and Resource Coordinator will perform street-based outreach to engage and build rapport with unsheltered individuals and families experiencing homelessness. Provide support to people living in unsheltered locations, such as in cars, parks, abandoned building and encampments. Provide outreach and engagement services to identify appropriate interventions and linkages to permanent housing, shelter, health, mental health, safety and other supportive services. Work closely with different providers such as health and behavioral healthcare providers, child welfare agencies, homeless education liaisons, workforce systems, faith-based organizations, first responders, hospitals, and other community-based providers.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in social or health related field; and

Four (4) years of experience in community outreach or social work.

Additional Requirements

Experience working with homeless programs preferred.

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI)

Must have the ability to work flexible hours, including nights, weekends and holidays as required.

Preferred Knowledge

• Operational characteristics, services and activities of homeless programs
• Principles and practices of code enforcement and zoning
• Principles of environmental health programs
• Services available in the community for people experiencing homelessness and/or people with behavioral health challenges
• Pertinent Federal, State and local laws, codes and regulations
• Occupational hazards and standard safety practices
• Knowledge of the cultural, social and economic backgrounds of the populations served
• Strong listening skills
• Willingness to participate in cultural activities both within the agency and in the community
• Conduct assessment of encampments that are reported, including an assessment of encampment conditions
• Work independently in the absence of supervision
• Communicate clearly and concisely
• Establish and maintain effective working relationships
• Perform the essential functions of the job with or without reasonable accommodation
  
  

Preferred Skills & Abilities

• Operational characteristics, services and activities of homeless programs
• Principles and practices of code enforcement and zoning
• Principles of environmental health programs
• Services available in the community for people experiencing homelessness and/or people with behavioral health challenges
• Pertinent Federal, State and local laws, codes and regulations
• Occupational hazards and standard safety practices
• Knowledge of the cultural, social and economic backgrounds of the populations served
• Strong listening skills
• Willingness to participate in cultural activities both within the agency and in the community
• Conduct assessment of encampments that are reported, including an assessment of encampment conditions
• Work independently in the absence of supervision
• Communicate clearly and concisely
• Establish and maintain effective working relationships
• Perform the essential functions of the job with or without reasonable accommodation