Digital Experience and Support Specialist at Davis Center for Portfolio Management - University of Dayton

Apply now Job No: 503174

Work Type: Staff Full Time (1500 hours or greater)

Location: Dayton, OH

Category: University Staff

Department: IT Change Mgt & Community Engmt - 804280

Pay Grade: B - Exempt

Advertised: November 10, 2025

Applications close: December 05, 2025

Position Summary

Are you looking for a role where you can combine communication, creativity, and technology to make a difference? Join the University of Dayton as a Digital Experience and Support Specialist, where you’ll manage web content tools, support the University’s content management and intranet systems, and provide training and guidance to campus web contributors. In this role, you’ll help ensure our digital spaces are accessible, consistent, and engaging—creating meaningful online experiences that connect and support the UD community.

The Digital Experience and Support Specialist plays a key role in supporting and enhancing the University of Dayton’s digital presence. This position manages campus-wide web content tools, develops and distributes general campus communications, and provides training and guidance to web content managers. In addition to ensuring compliance with web accessibility standards, the Digital Experience and Support Specialist delivers technical support, supports the campus content management system (Cascade) and the University’s intranet (Porches), and serves as a central point of contact for communicating system updates, changes, and best practices. This position helps team members by managing or leading IT training and keeping IT-related information current and accurate. By combining communication, training, and technical expertise, this role helps create a consistent, user-friendly, and accessible online experience for the UD community.

Minimum Qualifications

Bachelor’s degree or 5 years of relevant experience

Strong understanding of web accessibility standards (WCAG, World Wide Web Consortium)

Prior experience writing for online audiences

Knowledge of website user experience principles

Experience using a content management system (CMS)

Ability to train others on web accessibility, content creation, and CMS use

Strong organizational skills, with the ability to re-evaluate and re-prioritize projects quickly

Strong attention to detail

Reliable and supportive team player

Strong written and verbal communication skills

Preferred Qualifications

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

Familiarity with Cascade (CMS)

Bachelor’s degree in English, Journalism, Visual Communication Design, Marketing, Communications, or Management Information Systems

Knowledge of HTML

Previous experience managing websites and content design

Previous higher education work experience

ITIL Foundations certification and demonstrated practical application

Knowledge of and sensitivity to a Catholic Marianist work environment

Special Instructions To Applicants

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App