Construction Operations Manager at SERVPRO Team Bates/Hogan

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
  
  
  

About The Role

The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division and plays a crucial role in overseeing the construction division and ensuring operational efficiency. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.

Responsibilities

• Oversee and ensure customer and client satisfaction
• Monitor volume of work
• Develop departmental budgets for General Manager or Owner approval
• Assist in finding and vetting subcontractors
• Manage all aspects of construction division
• Manage daily operations of construction team
• Validate potential construction leads
• Assign leads/projects to construction Project Managers
• Ensure construction team follows proper work process
• Review and evaluate estimates created by construction Project Managers
• Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.)
• Assist Construction Project Managers with budgeting and bidding
• Conduct weekly Work-in-Progress meetings with construction team
• Ensure two-way communication with the mitigation division
• Manage individual team members who work together to process construction projects
• Train construction team members
• Conduct periodic performance reviews with individual construction team members
• Ensure employee compliance with all company policies
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Project Manager
• Demonstrate a sense of urgency; proactively communicate with clients and customers
• Encourage relationship development to build the company’s portfolio
  
  
  

Skills

• Construction
• Budgeting
• Operations Management
• Operations
• Profit Maximization
• Customer Satisfaction
  
  
  

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.