INFRASTRUCTURE MANAGER at Alpha Warranty Services

We are seeking a hands-on Infrastructure Manager to lead our small but skilled infrastructure team. This role is not purely managerial—you’ll be in the trenches, overseeing architectural design, managing system and network engineering tasks, and owning the end-to-end stability, scalability, and security of our mid-sized business network infrastructure.  The ideal candidate will bring strategic foresight, strong technical skills and an appreciation for documentation and compliance.  You’ll help evolve a well-established system with fresh ideas and strategic improvements, transitioning toward a zero-trust security model while maintaining business continuity and operational excellence.

Day-to-Day Responsibilities:

• Lead a team of 3 other engineers supporting IT infrastructure operations including help desk, network services, cybersecurity, and cloud environments.
• Architect and maintain secure, scalable, and redundant systems across on-premise and cloud infrastructure.
• Oversee cybersecurity tools and practices (CrowdStrike, KnowBe4) ensuring compliance and protection.
• Manage and maintain network systems including Cisco switches, Aruba wireless, and Palo Alto firewalls.
• Administer Active Directory, Microsoft Windows Server environments, DNS, and Microsoft InTune.
• Oversee and manage VMWare environments, ensuring optimal performance and stability for virtual machines and IIS web servers.

• Maintain a SQL Server failover cluster

• Maintain an effective backup and disaster recovery strategy
• Handle infrastructure-related ticketing and performance tracking via Azure DevOps.
• Take ownership of hardware inventory, procurement, and vendor management (especially with Zones for Microsoft licensing and hardware purchasing).
• Plan and execute after-hours infrastructure upgrades and maintenance (e.g., firmware updates, scheduled outages).
• Support the move toward hybrid infrastructure models (Azure or AWS experience a plus).
• Foster a stable and secure environment while identifying opportunities for strategic improvement without disrupting ongoing operations.

Required Qualifications:

• Bachelor's degree in Network or Systems Engineering or a related field.
• 10+ years of experience in systems and network design and implementation.
• Deep expertise with:
  • Active Directory and Microsoft server environments
  • Network topology and MS server licensing
  • Infrastructure security best practices and business continuity planning
• Demonstrated experience leading infrastructure teams and initiatives.
• Comfortable being on-site full time with availability for occasional after-hours work.
• Excellent documentation practices and a meticulous approach to system management.

Preferred Qualifications:

• Cisco Certification (CCNA, CCNP, etc.) is a strong plus.
• Cyber Security certifications a plus.
• Experience with Azure and/or AWS environments.
• Background in managing IT within mid-sized businesses or in a Director role at a smaller company.

What's in it for you? 

• An exceptionally supportive company culture that places people 
• Fair and competitive compensation
• Health insurance options with generous company contributions
• Dental and Vision coverage 
• Life and Disability insurance (100% company paid + options for more!) 
• A competitive 401k match program 
• Paid Time Off (PTO) and Paid Holidays Paid 
• Volunteerism Time Off (VTO) to support your community 
• Legal and Pet insurance options 
• Free Roadside Assistance for your personal vehicle
• Tuition Assistance Program 
• Ongoing professional training and development
• Employee incentive and recognition programs
• A state-of-the-art office building with outstanding features and amenities, including free onsite fitness center, basketball court, game room with bowling alley, and electronically adjustable workstations

About Alpha Warranty Services, the flagship company of Cadence Innovations Group:

Alpha Warranty Services provides a full line of unique and useful vehicle protection products and services. Founded in 2002 on a value system of integrity, dependability, and providing the best service, Alpha Warranty has enjoyed consistent growth and helped forge long-term partnerships with industry-leading auto dealerships across the country. The company takes pride in creating quality product and service innovations and fostering employee development. Because of this, Alpha has received recognition from multiple organizations including the MWCN Utah 100 for Fastest Growing Company, the Salt Lake Tribune for being a Top Workplace, and the American Business Awards for Veteran-Owned Company of the Year. If you want a rewarding and challenging career where you can work hard and play hard, join the team of Cadence Innovations Group

 Learn more about the companies of Cadence Innovations Group, including Alpha Warranty Services at www.alphawarranty.com and www.alignsolarprotection.com

 U.S. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION INFORMATION

Cadence Innovations Group is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex/gender, sexual orientation, gender identity, ancestry, physical or mental disability, medical condition, genetic information/characteristics, military or veteran status and other basis protected by federal, state, or local law or ordinance or regulation. Reasonable accommodations will be provided to individuals with known disabilities in compliance with the Americans with Disabilities Act. For accommodation information or if you need special accommodations to complete the application process, contact the Human Resources Department at 800-662-5519.