Lead Bartender | Seasonal at Troon
Date: 8 hours ago
City: Flagstaff, AZ
Contract type: Full time
Pine Canyon is excited to announce the exceptional career opportunity of Lead Bartender. This position is perfect for individuals who thrive in a hospitality-driven environment and have a passion for crafting high-quality beverages. As a Lead Bartender, you will create delicious drinks while providing warm, professional, and personalized service. You’ll play a key role in enhancing the member and guest experience by contributing to memorable dining moments in a refined and welcoming atmosphere.
Essential Duties and Responsibilities:
Service Focus
Beverage Preparation and Service-
Leadership & Operations
High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Physical Demands:
Essential Duties and Responsibilities:
Service Focus
- Guest Interaction: Provide immediate and warm attention to all guests upon seating, ensuring a positive first impression.
- Menu Expertise: Describe daily specials with enthusiasm, answer menu questions, and offer thoughtful suggestions tailored to guests’ preferences.
- Beverage Knowledge: Demonstrate proficiency in wine, liquor, and beer knowledge to provide expert recommendations and pairings, while confidently describing drink offerings.
- Order Management: Take accurate food and beverage orders and ensure timely delivery to guests after preparation.
- Guest Satisfaction: Follow up with guests to ensure their experience meets expectations and promptly replenish items as needed.
- Preparation and Organization: Participate in pre-shift meetings and menu tastings to stay informed and prepared. Maintain an organized workstation and complete side work duties efficiently.
- Point of Sale Proficiency: Accurately handle credit card transactions, member charges, and utilize the Point of Sale (POS) system.
- Service Standards: Adhere to established systems and standards for greeting guests, taking, placing, and delivering orders, as well as food delivery and overall service techniques.
- Tray Service: Practice proper tray service for all food and beverage delivery to maintain professionalism and efficiency.
- Safety Awareness: Incorporate safe work practices into daily tasks to ensure a secure working environment.
- Dependability: Exhibit regular and reliable attendance while maintaining a professional demeanor.
- Adaptability: Perform other duties as assigned to support team success and club operations.
Beverage Preparation and Service-
- Mixes and serves alcoholic and non-alcoholic beverages to guests in accordance with established standards and recipes.
- Maintains high levels of hospitality and professionalism, ensuring each guest feels valued.
- Assists department leaders in the creation of seasonal cocktails and development of drink menus.
- Stocks the bar with all necessary supplies, ensuring readiness for service.
- Maintains inventory control by using products conscientiously and monitoring stock levels.
- Communicates supply needs to management in a timely manner to prevent shortages.
- Ensures adherence to state liquor laws and Pine Canyon’s standard operating procedures.
- Incorporates safe work practices into all tasks to maintain a safe environment.
Leadership & Operations
- Oversee day-to-day operations of the Clubhouse bar, ensuring quality, speed, and consistency of service.
- Act as a point of contact and mentor for bar staff, supporting training and upholding service expectations.
- Communicate clearly with servers and leadership to maintain a cohesive front-of-house experience.
- Ensure accurate execution of beverage recipes, garnish presentation, and service techniques.
- Collaborate with the F&B leadership team to develop seasonal cocktail menus and featured beverage programs.
- Stay informed on beverage trends and contribute creative, brand-aligned ideas.
- Conduct recipe testing and costing in coordination with management.
- Maintain bar inventory levels through regular monitoring and organization.
- Communicate order needs, stock shortages, and product usage trends with the F&B Manager and
- Ensure proper rotation and storage of all products.
- Track and manage glassware levels, initiating restocks as needed.
- Ensure compliance with all liquor laws and Pine Canyon’s alcohol service policies.
- Promote and model safe work practices at all times.
- Oversee bar cleanliness, sanitation, and organization before, during, and after service.
- Perform routine checks to ensure bar accuracy and consistency in Clubhouse drink orders.
- Communicate with leadership regarding service improvements, bar flow efficiency, and member preferences.
- Assist with setup and execution of bar service for private events, tournaments, and seasonal programming.
High school diploma or general education degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Physical Demands:
- Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls, or crouches; talks or hears.
- Occasionally sits; climbs or balances.
- Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.
- Occasionally works in outdoor weather conditions.
- Noise level is moderate.
- ServSafe Arizona Food Safety and Sanitation Training
- ServSafe Alcohol Awareness Training.
- Ability to read and speak English may be required in order to perform the duties of the job.
- Meets state age requirements for handling alcoholic beverages.
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