Patient Service Representative - Dean McGee Lawton at OU Health

Position Title

Patient Service Representative - Dean McGee Lawton

Department

General Overhead

Job Description

General Description:

Under immediate supervision, registers, classifies, admits, and schedules appointments for patients.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients.
• Serves as hospital systems intake.
• Schedules appointments following appropriate procedures and guidelines.
• Directs the flow of patients and visitors through the use of the hospital information system.
• Gives information of a general nature regarding access to the hospital, general operating procedures, etc., to patients and visitors.
• Directs patients and visitors to appropriate sources for other inquiries.
• Reviews registrations, admissions, and appointments for accuracy.
• Receives physician’s orders to admit, register or schedule a patient.
• Collects money and issue receipts for hospital services rendered.
• Maintains various reports and logs as appropriate.
  
  

General Responsibilities

• Performs other duties as assigned.
  
  

Minimum Qualifications

Education: High School Diploma or GED required.

Experience: 0-3 years of general office experience required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills And Abilities

• Knowledge of spelling, punctuation and grammar and of basic mathematics.
• Skill in establishing and maintaining effective working relationships with others.
• Skill in following verbal and written instructions.
• Typing/keyboarding skills sufficient to meet the requirements of the position.
• Excellent computer skills.
  
  

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.