Service Technician III at Prime Residential

Job Type

Full-time

Description

About Prime: Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued.

Property Details: Evergreen has 132 units and is located in Federal Way, WA

Schedule: Tuesday through Saturday in addition to participation in an on-call rotation requirement.

Target Pay: $32.07 per hour

Role Overview: The Service Technician III is principally responsible for supporting the Service Manager and service team with day-to-day maintenance operations and fills in for and assumes the role of Service Manager in the absence of the Assistant Service Manager and/or Service Manager. The Service Technician III is also largely responsible for the timely completion of resident and general community maintenance requests, and ensuring vacant apartments are painted and made ready for occupancy—functions that are vital to the day-to-day operations of a community. The Service Technician III is responsible for the day-to-day cleanliness and aesthetic appearance of the community, and meeting Prime’s standards of excellence as it relates to cleanliness, appearance, safety, and overall functionality of our communities, playing a critical role with the first impressions of residents and prospects.

Who You Are

• Technically proficient in residential property maintenance with a hands-on approach and high standards.
• Detail-oriented problem solver with ownership of your work and good decision-making skills.
• Proficient in customer service, staying calm and professional with residents.
• Punctual and determined professional eager to grow in property management.
• Team player who values customer service and strong relationships.
  
  

Key Responsibilities

• Diagnose and perform routine maintenance on appliances, building exteriors, doors, locks, electrical systems, flooring, landscaping, HVAC (with proper certification), plumbing, pools, and safety equipment.
• Prepare and update reports, work orders, and trackers.
• Inspect and prepare vacated apartments for new residents, ensuring they meet market-ready standards.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Maintain accurate records of preventative maintenance, service requests, and apartment readiness through our mobile facilities application.
• Respond to resident inquiries and service requests with professionalism and efficiency.
• Ensure the community is free of unsafe conditions and promptly address any issues.
• Keep the community grounds clean and report any service needs.
• Maintain inventory of spare parts and materials, ensuring readiness for common repairs.
  
  

Requirements

Role Requirements:?

• 2+ years of related experience in residential property maintenance (painting, appliance repair, plumbing, HVAC, etc.)
• Valid driver’s license for operating community vehicles and/or golf carts.
• Able to participate in the shared, mandatory on call rotation.
• Multi-Family housing experience is preferred.
• HVAC Certification is preferred.
  
  

What We Offer

• Generous Benefits: Comprehensive medical, dental, vision, and RX plans.
• PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• Retirement: 401k match up to 4%.
• Tools Provided: Service team members are provided with tool kits.
• Career Growth: Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
• Education: Tuition reimbursement for continuous learning.
• Employee Housing Discount: Housing discount offered at Prime Residential properties.
  
  

JOIN OUR TEAM: If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.

Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/

At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.

Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Regarding Prime Residential's Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.

Salary Description

$32.07