Office Admin at goodhouse

About Us

Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren't afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team.

Job Description

Are you a highly organized, detail-oriented, and proactive individual with a knack for keeping things running smoothly? We are looking for a dedicated Office Administrator to join our team at Royal Lawn in Kansas City!

As the Office Administrator, you will be the central hub of our office, handling a variety of administrative tasks to support our management team, sales staff, and field crews. Your ability to multitask, problem-solve, and maintain a positive attitude will be essential to your success in this dynamic role.

Key Responsibilities

• Front Office Management: Greet clients and visitors, answer and direct phone calls, manage incoming and outgoing mail, and maintain a tidy and organized office environment.
• Administrative Support: Provide comprehensive administrative support to the management team, including scheduling appointments, preparing documents, and coordinating meetings.
• Customer Service: Assist clients with inquiries, schedule services, provide information about our offerings, and ensure a high level of customer satisfaction.
• Data Entry & Record Keeping: Accurately enter and maintain customer data, service records, financial information, and other essential business documents.
• Billing & Invoicing Support: Assist with preparing invoices, processing payments, and managing accounts receivable/payable records in coordination with accounting.
• Scheduling & Dispatch: Assist with scheduling service appointments for field crews and coordinating dispatch as needed.
• Inventory & Supplies: Monitor office supply levels, place orders, and manage inventory to ensure adequate stock.
• Communication: Facilitate internal communication within the team and external communication with clients and vendors.
• General Office Tasks: Perform various other clerical duties as assigned to ensure efficient office operations.
  
  

Qualifications

• 2+ years of experience in an office administration, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
• Experience with CRM software (e.g., Jobber) or similar industry-specific software is a strong plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with meticulous attention to detail.
• Ability to multitask effectively and prioritize tasks in a fast-paced environment.
• Proactive problem-solver with a positive and can-do attitude.
• Strong interpersonal skills and the ability to work collaboratively with a diverse team.
• High school diploma or equivalent; Associate's degree or higher preferred.
• A valid drivers license is preferred to operate a company vehicle on occasion
  
  

Pay

• $18+ depending on experience
  
  

Benefits Offered

• Health Coverage: Comprehensive medical, dental, and vision plans.
• Savings: Offers a Health Savings Account (HSA)