Administrative Assistant at Pyramid Healthcare

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

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Administrative Assistant

Asheville, NC

$17 per hour

Full-Time | Monday–Friday |

Pyramid Healthcare is seeking a highly organized and dependable Administrative Assistant to support our team in Asheville, NC. This role is essential in ensuring smooth daily operations and providing exceptional administrative support within a fast-paced clinical environment.

Key Responsibilities

• Manage and maintain the front office, ensuring a professional and welcoming environment
• Oversee appointment scheduling and coordination
• Maintain medical records, including filing, transcription, and record transfers
• Perform a variety of clerical duties such as answering phones, mailing, copying, faxing, typing, and administrative filing
• Assemble, update, and organize client intake packets
• Order and manage office and client supplies
• Assist with the intake process, billing sheets, and communication with referral sources
• Prepare check requests, maintain census data, and update intake/discharge logs
• Attend staff meetings and record meeting minutes
• Maintain and coordinate service for office equipment with vendors
• Manage petty cash in accordance with policy
• Ensure the office remains clean, organized, and presentable
• Complete required administrative reports and maintain the policy and procedure manual
• Perform additional duties as assigned to support facility operations
  
  

Technical Competencies

• Works collaboratively to support a strong clinical program
• Demonstrates positive, courteous, and professional communication at all times
• Completes required and mandatory training hours
• Follows all HIPAA, Licensing, and CARF regulatory requirements
• Maintains strong computer, phone, and multitasking skills
• Builds effective working relationships with staff and external partners
  
  

Education & Experience

• High School Diploma or equivalent required
• Previous administrative or secretarial experience preferred
• Strong computer proficiency and excellent communication skills
• Ability to effectively manage multiple tasks in a fast-moving environment
  
  

If you're detail-oriented, proactive, and ready to support a mission-driven team, we encourage you to apply and become part of the October Road community!

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!
  
  

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.