Customer Service Specialist at Hustle Notice Biz

Job Title: Customer Service Specialist

Location: Fort Worth, TX

Job Type: Full-Time

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the primary point of contact for our customers, ensuring they receive outstanding service and support. Your ability to communicate effectively, listen to customer concerns, and provide timely solutions will be crucial in maintaining our reputation for excellence.

Department Bold MK Employment Type Full Time Location Fort Worth, TX Workplace type Onsite Compensation $17.45 - $23.75 / hour

Key Responsibilities

• Provide exceptional customer service via phone, email, and live chat
• Respond to customer inquiries promptly and accurately
• Assist customers with order placements, tracking, and issues
• Handle customer complaints and escalate issues to management when necessary
• Maintain accurate customer records in the database
• Conduct product demos and offer recommendations based on customer needs
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; degree preferred
• Proven experience in a customer service role
• Excellent verbal and written communication skills
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficiency with CRM software and Microsoft Office Suite
  
  

Benefits

• Opportunities for professional growth and career development.
• Collaborative and innovative work environment.
• Paid time off and comprehensive benefits package.
  
  

About Bold MK

Bold MK is more than just a marketing company. We are your creative partners, strategic advisors, and brand champions. Our mission is simple yet powerful: to empower brands to embrace their boldness and transform it into exceptional results. With a team of visionary creatives, innovative strategists, and passionate problem-solvers, we are here to redefine what’s possible in marketing.

We believe that to break through the noise, brands need to do more than just follow trends—they need to create them. That’s why we live by a philosophy of thinking big and acting boldly. We’re not afraid to challenge the status quo, push boundaries, and explore new horizons. We embrace risk-taking as a pathway to reward and innovation as a key to distinction.

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