Assistant Property Manager at Willow Ridge Apartments

Join the team at Staples Mill, in Richmond, Virginia as an Assistant Property Manager, where you'll support community operations, oversee leasing, resident relations, and administrative functions, and step in as the lead when the Property Manager is away. This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong resident relationships, and is ready to take on leadership responsibilities when needed.

Key Responsibilities

• Provide outstanding customer service to residents, prospects, and guests
• Assist with training, onboarding, and supervising on-site staff
• Handle leasing activities: tours, applications, approvals, renewals, and move-ins
• Manage rent collections, resident ledgers, and legal processes as needed
• Maintain accurate resident and property records in Yardi/CRM systems
• Support financial tasks, including purchase orders, invoices, and month-end close
• Partner on marketing initiatives, resident events, and competitive market analysis
  
  

Qualifications

• 2+ years of property management or related experience
• Strong leasing, sales, and customer service skills
• Organized with strong attention to detail and follow-through
• Proficient in Microsoft Office; Yardi/CRM experience preferred
• High school diploma required; BA/BS preferred
  
  

Why Join Us

• Competitive pay with up to $2,000/year in quarterly bonuses, $100 leasing commissions, and $50 transfer commissions
• 70% company-paid medical premiums + HSA options
• PTO starts at 15 days and increases to up to 25 days annually with tenure
• 14+ paid holidays and paid parental leave
• Rent discounts + employee savings programs
• Free virtual therapy and wellness resources
• Paid training, certifications, and opportunities for advancement
• Supportive, team-focused culture that invests in your growth