Customer Service Agent at Hustle Notice Biz

Job Title: Customer Service Agent

Location: Phoenix, AZ

Job Type: Full-Time

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this pivotal role, you will serve as the first point of contact for our customers, ensuring they receive exceptional service and support with every interaction. Your primary objective will be to address customer inquiries and concerns efficiently while providing accurate information about our products and services.

Department Mark Rink Employment Type Full Time Location Phoenix, AZ Workplace type Onsite Compensation $18.00 - $26.00 / hour

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints and issues in a timely and efficient manner.
• Maintain customer records by updating account information and documenting conversations.
• Collaborate with team members to improve customer service processes and workflows.
• Conduct follow-ups with customers to ensure their issues have been resolved satisfactorily.
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; degree in a relevant field is a plus.
• Proven experience in a customer service role or similar position.
• Exceptional verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle stress effectively.
• Familiarity with customer service software and tools is a plus.
  
  

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and advancement
  
  

About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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