Consumer Lending Administrator at FORUM Credit Union

Join Our Team as a Lending Administrator!

Are you ready to step into a dynamic role where you can make a real impact? We are seeking a motivated and detail-oriented Consumer Lending Administrator to support our Indirect and Consumer Lending teams. This position is central to ensuring the smooth processing of auto loan contracts and managing consumer loans. If you're a proactive problem solver with a passion for excellence, this might just be the opportunity for you!

This position is an on-site role at our Corporate HQ in Fishers; this position is not remote or hybrid.

What you'll do

• Review and scan auto loan contracts; document receipt in the Loan Origination System.
• Gather information to fund contracts, reject those with errors, and contact dealerships for missing documents.
• Audit contract packages for non-compliance and misrepresented information.
• Send daily loan statements and assist in servicing leases for FORUM.
• Maintain daily Consumer Lending Sales Tracking reports and disburse finalized loans, collecting additional documents if needed.
• Process transactions, print checks, complete payoff logs, and handle mailing tasks.
• Support the Credit Card Portfolio with audits and assist lending teams with audits, file reviews, and business continuity updates.
• Ensure strict documentation controls and protect sensitive information while providing exceptional member service.
  
  
  

This job might be for you if

• You thrive on responsibility and ownership.
• You excel in accuracy and thoroughness.
• You anticipate and understand customer needs.
• You communicate effectively across various platforms.
• You enjoy problem-solving and thrive under pressure.
• You consistently produce quality work within deadlines.
  
  
  

What we are looking for

• A high school education or GED
• One year to three years of similar or related experience
• Proficient computer skills (Microsoft Office software)
• Excel knoweldge and experience required
• Enthusiastic & Positive Attitude
  
  
  

Employee Perks

• Competitive Starting Rate
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off
  
  
  

Please note A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.