Motor Vehicle Operator License Agent at Connecticut Department of Administrative Services

Recruitment #251104-4610PS-001

Location Bridgeport, CT

Cheshire, CT

Danbury, CT

Enfield, CT

Hamden, CT

New Britain, CT

Norwalk, CT

Norwich, CT

Old Saybrook, CT

Waterbury, CT

Wethersfield, CT

Windham, CT

Date Opened 11/18/2025 12:00:00 AM Salary $64,422* - $80,471/year (*New to state service to start at minimum) Job Type Open to the Public Close Date 11/25/2025 11:59:00 PM

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Introduction

The State of Connecticut Department of Motor Vehicles (DMV) is seeking qualified applicants to fill vacancies for the position of Motor Vehicle Operator License Agent, in all our DMV branch locations.

Locations: Bridgeport, Cheshire, Danbury, Enfield, Hamden, New Britain, Norwalk, Norwich, Old Saybrook, Waterbury, Wethersfield, Windham (Willimantic).

Please select all location(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.

What We Can Offer You

• Visit our State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.
  
  

POSITION HIGHLIGHTS

• Full Time, 40 Hours per week
• First Shift
• Office/On-Site
• Locations: Bridgeport, Cheshire, Danbury, Enfield, Hamden, New Britain, Norwalk, Norwich, Old Saybrook, Waterbury, Wethersfield, Windham, CT
• SCHEDULE
• Tuesday, Wednesday, Friday: 7:30 am - 4:45 pm
• Thursday: 9:00 am - 6:15 pm
• Saturday: 7:45 am - 12:45 pm
  

THE ROLE

Motor Vehicle Operator License Agents work in a fast-paced, customer service-oriented environment at a motor vehicle branch office with a high volume of face-to-face customer contact. The successful incumbent will independently conduct pre-road test vehicle inspections, conduct road test evaluations, administer knowledge tests, and review documents.

Requirements

• At the time of appointment, incumbents must also possess, and during the course of employment maintain, a motor vehicle driving record satisfactory to the Commissioner of Motor Vehicles
• Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications
• Incumbents in this class must be in good health and must have and retain sufficient physical strength, stamina, agility, visual and auditory acuity to effectively perform the duties of the class
• Incumbents must maintain physical ability to stand for prolonged periods of time
• Considerable physical exertion may be required
• Incumbents in this class may be exposed to some degree of injury from conducting road tests and moderately disagreeable conditions encountered working outdoors
• Reliable transportation may be required to travel to different office locations based on agency needs
  
  

About Us

The Connecticut DMV’s mission is to promote and advance public safety, security, and service through the regulation of drivers, their motor vehicles, and vehicle-related businesses.

Watch the video below to see what it's like to be a State of Connecticut employee!

Selection Plan

For Assistance In Applying

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

Before You Apply

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
  
  

After You Apply

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  
  

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Sharon McIntosh, at [email protected].

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicles, Branch Operations this class is accountable for independently performing a full range of tasks in the administration of motor vehicle operator licenses and licensing and regulation of commercial and secondary driving school functions.

EXAMPLES OF DUTIES

• Conducts a variety of examinations including written, oral, eyesight and road driving skills at departmental offices or other designated locations;
• Scores examinations, notifies applicants of examination results;
• Answers questions about motor vehicle laws, regulations, policies and procedures from applicants and/or other members of the public;
• Maintains records of examination results;
• Prepares reports of activities as necessary;
• Performs safety check of vehicles;
• Notifies vehicle owner of any problems observed;
• Reviews and approves all documents required for those individuals applying for licensure to operate a driving school;
• Inspects driving school facilities for initial approval and on an ongoing basis;
• Inspects driver training vehicles;
• Certifies driving school instructors initially and on an ongoing basis;
• Monitors classroom and behind the wheel training given to students;
• Monitors insurance status of driving schools and reports violations to appropriate agency authority;
• Applies enforcement actions as directed in all areas relating to Motor Vehicle law and/or regulatory violations encountered relevant to driving school operation;
• May perform vehicle safety inspections;
• May address driving school classes about topics such as motor vehicle safety, safe driving and motor vehicle laws and regulations;
• Performs related duties as required.
  
  

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of
• parts, equipment and mechanical operation of motor vehicles;
• safe driving and vehicle safety techniques and standards;
• Skills
• interpersonal skills;
• oral and written communication skills;
• Ability to
• administer and evaluate a variety of examinations;
• deal effectively with others.
  

Minimum Qualifications - General Experience

Three (3) years of experience in the field of education, training or other academic instruction, law enforcement or business providing instruction, handling customer complaints and resolving customer relations problems.

Minimum Qualifications - Substitutions Allowed

• College training in the field of education, law enforcement, communications or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
• Graduation from an accredited vocational technical school specializing in automotive mechanical repairs may be substituted for one (1) year of the General Experience.
  
  

Preferred Qualifications

• Experience with adherence to driving and vehicle safety protocols
• Experience with operational principles of motor vehicle mechanical systems
• Experience serving the public in face-to-face settings and de-escalating customer issues
• Experience with verbal and written communication, including preparing reports
• Experience interpreting motor vehicle laws, regulations, policies, and procedures
• Experience communicating with customers of diverse populations
• Experience independently administering written and practical exams
  
  

Special Requirements

• At the time of appointment incumbents must also possess, and during the course of employment maintain, a motor vehicle driving record satisfactory to the Commissioner of Motor Vehicles.
• Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications.
  
  

Physical Requirements

• Incumbents in this class must be in good health and must have and retain sufficient physical strength, stamina, agility, visual and auditory acuity to effectively perform the duties of the class.
• Incumbents must maintain physical ability to stand for prolonged periods of time.
• Considerable physical exertion may be required.
  
  

WORKING CONDITIONS

Incumbents in this class may be exposed to some degree of injury from conducting road tests and moderately disagreeable conditions encountered working outdoors.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.