Desktop Support Specialist at Oklahoma State University Medical Center
Date: 2 hours ago
City: Tulsa, OK
Contract type: Full time
Job Description
This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.
Education
QUALIFICATIONS
This position is responsible for receiving requests for assistance or problem reports from users, performing an initial analysis, and determining which section of IT can resolve the issues. This position assists staff within the hospital and remote clinics with technical support of desktop computers, applications and related technology. Responds to help Desk ticket requests and coordinates the successful use of OSUMC's technology infrastructure by end user including desktop support, server and storage access, telecommunications and voice/video systems support.
Education
QUALIFICATIONS
- High school or GED required
- Vocational / Technical (preferred)
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