Director of IT at Hallandale Pharmacy

Description

Job Title: Director of IT

Location: 2666 SW 36th St, Fort Lauderdale, FL 33312

Work Type: On-site

About Us

Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription.

Position Overview

The IT Director will lead and manage all technology operations for Hallandale Pharmacy, ensuring secure, efficient, and reliable systems that support the organization’s growth. This role requires a strategic, hands-on leader with strong expertise in IT infrastructure, cybersecurity, manufacturing systems, and enterprise applications. The IT Director will oversee network and system administration, cloud environments, ERP/MES integrations, security operations, and all day-to-day IT functions. This position plays a critical role in modernizing the company’s technology landscape, building a high-performing IT team, and ensuring seamless technology support for all staff and business units.

Key Responsibilities

• Oversee all aspects of the firm’s technology systems, ensuring seamless operations, cybersecurity, and strategic IT growth.
• Provide hands-on leadership with strong expertise in technology, network management, and IT best practices to support the firm’s leadership and employees.
• Demonstrate deep understanding of manufacturing processes and strong expertise in MES, ERP operations, predictive maintenance systems, data integration, and industrial automation.
• Manage the firm’s network, servers, workstations, and cloud environments. Maintain reliable networks, Wi-Fi, VPN, firewalls, cloud telephony, endpoints, and business applications.
• Oversee IT networks, firewalls, telephony, onboarding, equipment procurement, office setup, service desk operations, vendors, security operations, and business-application uptime.
• Stabilize and optimize current operations by implementing and overseeing a service desk, incident response, change management processes, and SLA dashboards.
• Build and mentor the IT team, including hiring, coaching, and performance management of service desk, NOC, endpoint, network, and security engineers.
• Efficiently onboard and offboard staff using automated workflows.
• Demonstrate expertise in identity/SSO, lifecycle automation, ITSM, endpoint management, cloud telephony/VoIP, networking, and security operations.
• Lead the modernization roadmap by designing, budgeting, and executing a 12-month program that includes identity/SSO, lifecycle automation, ITSM rollout, zero-touch endpoint management, cloud telephony migration, ERP integration, domain consolidation, and overall security enhancements.
• Define clear roles, career paths, on-call rotations, and promote a culture of continuous improvement.
• Implement automation-first processes, including zero-touch provisioning (Okta + HRIS/MDM), join-move-leave workflows, self-service portals, CMDB, and automation of repetitive tasks.
• Lead end-to-end technical analysis and design of MES solutions (e.g., Siemens Opcenter, GE Proficy).
• Oversee technical configuration, customization, and integration of MES with ERP systems (JDE, SAP), LIMS, LabX, and other manufacturing systems.
• Coordinate with system integrators and internal developers to ensure delivery of robust functionalities such as predictive maintenance systems.
• Design and maintain interfaces between manufacturing systems and external systems (e.g., historians, quality systems, ERP, LIMS).
• Define data models, data flows, and ensure data integrity across manufacturing and connected systems.
• Align technology and infrastructure changes with CI/CD release calendars and platform architecture.
• Communicate effectively and produce clear documentation for executives, technicians, and operational teams.
• Oversee cybersecurity measures, including data protection, firewalls, and compliance with industry standards (e.g., HIPAA, client confidentiality).
• Ensure high availability, disaster recovery, and business continuity planning.
• Troubleshoot hardware, software, and connectivity issues.
• Ensure compliance with data privacy laws and ethical obligations related to client information.
• Conduct regular security audits and lead employee training on IT policies.
• Support planning, facility moves, and logistical needs for expansions in coordination with executives.
• Follow gowning requirements and wear protective clothing when entering labs.
  
  

Skills And Abilities

• Excellent communicator, interpersonal skills and time management.
• Proven experience in planning, executing, organization and development.
• Strong knowledge of IT processes and project management methodology.
  
  

Education & Experience

• Bachelor’s degree in computer science, information technology, or a related field.
• 8-10 years of experience with increasing responsibilities in management and support of IT systems and infrastructure.
• Superior understanding of all aspects of IT.
  
  

What Sets Us Apart

Join Hallandale Pharmacy as a valued member of our team and play a key role in supporting the executives who drive our mission forward. At Hallandale Pharmacy, we are a locally rooted organization dedicated to providing personalized, high-quality care to our patients and community.

We pride ourselves on fostering a collaborative and supportive work environment where every team member’s contributions matter. If you are looking for a purpose-driven role that offers professional growth, meaningful impact, and the opportunity to be part of a company committed to excellence in patient care, Hallandale Pharmacy is the place for you.