Outpatient Clinic Business Office Supervisor at AdventHealth

All the benefits and perks you need for you and your family:

• Up to $10,000 sign bonus
• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Monday - Friday 8am - 5pm

Shift : Days

Location: 60 MEMORIAL MEDICAL PKWY, Palm Coast, 32164

The community you'll be caring for: AdventHealth Ambulatory service

When you join our team of over 45 Outpatient Clinics across Central Florida, you will be part of a winning team of experts dedicated to whole-person care to help our patients heal, strengthen and renew. We serve patients Orange, Seminole, Osceola, Polk, Volusia, Flagler and Lake Counties with a dedicated Team of therapists, clinicians and staff willing to carry on AdventHealths mission in the communities we serve.

As a Supervisor, Rehab Business Office you will provide professional direct and indirect services to specific age groups in the outpatient rehabilitation settings. Utilizes process improvement in achieving the goals of the Sports Med and Rehab Department. Accept the responsibility to practice autonomously and collaboratively in all practice environments to provide best practice to the patient/client. Autonomous practice is characterized by independent, self-determined, professional judgment and action.

The Role You'll Contribute

The Business Office Supervisor oversees daily operations of patient registration and financial clearance, ensuring timely account creation, authorization, and upfront collections. This role supports team performance through coaching, training, and accountability, while promoting a positive work environment and maintaining compliance with regulatory standards. The Supervisor collaborates with clinical partners, addresses patient concerns, and ensures high levels of patient satisfaction and employee engagement.

The Value You'll Bring To The Team

• Adjusts schedule to cover staffing gaps and may perform cashiering duties when required.
• Supervise Registration Representative staff and daily registration and patient flow functions, providing coaching and performance evaluations.
• Acts as the first point of contact for consumer inquiries or complaints, resolving issues and educating the team on registration or scheduling delays.
• Train and coach staff to minimize registration errors, rejections, and avoidable denials and to maximize upfront collections.
  
  

Qualifications

The expertise and experiences you'll need to succeed :

• High School Grad or Equiv
• 2 healthcare, outpatient rehab, pre-access, patient access, hospital or business office, or physician practice office
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Sports Med & Rehab

Schedule: Full-time

Shift: 1 - Day

Req ID: 25045922

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.