Supervisor, Commercial Property Claims at WCF Insurance

Position

WCF is an A-rated insurance carrier growing in the western U.S. We are looking to add a claim professional wanting to join a company with a great culture, competitive pay and great benefits. We work hard to attract and retain the best people to provide leading edge service to our customers. To this end, we have developed a competitive benefit program, work/life program and personal/professional development. Our growth will provide great advancement opportunities. WCF believes the most effective representative results from a great work environment with a healthy life outside of work.

Our Commercial Claims department has an immediate opening for someone who can demonstrate these WCF Insurance values to join their team as a Supervisor, Commercial Property Claims. This is a full-time, hybrid/remote (based on location), exempt position available to qualified candidates in the Sandy, UT, St. George, UT, Phoenix, AZ or Las Vegas, NV metropolitan area. This posting is open to internal and external candidates.

Responsibilities

• Oversee a team of commercial property claims adjusters to support the claims adjusting, litigation, and case management function.
• Manage a caseload of claims.
• Audit claims, enter supervisory reviews in claims, and understand and report on performance of their team.
• Prepare and participate in claim reviews and assist with training new and existing employees.
• Review all types of claims settlements and liability denials for propriety, content, and compliance.
• Collaborate with management to hire, train, motivate, supervise, and mentor a team of adjusters to support all aspects of claims functions.
• Stay current on all relevant law and regulation changes.
• Promote excellent customer service.
• Maintain appropriate communication with internal and external contacts including attorneys, investigators, policyholders, agents, and providers.
• Demonstrate proficiency and consistency in applying WCF's claims and state auditing standards.
  
  

Qualifications

The ideal candidate for this position will have:

• Bachelor's degree or appropriate combination of insurance industry designations.
• At least five years of commercial property claims adjusting experience.
• Supervisory experience preferred
• Advanced knowledge of relevant claims statutes and case law.
• Thorough knowledge of handling complex, litigated claims.
• Strong understanding of terminology relevant to claims
• Ability to communicate effectively, both orally and in writing.
• Strong organization, time management, and decision-making skills.
  
  

An exceptional candidate will have the following characteristics;

• Advanced knowledge of Commercial Property insurance forms.
• Experience with Commercial Inland Marine forms would be a plus.
• Knowledge of case law and statutes related to First Party property settlements.
• Advance knowledge of Symbility and Xactimate.
• IICRC certified would be a plus.
• Haag certified on roofing would be a plus.
  
  

WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program (EAP) and time off to volunteer in the local community. All employees earn 4 weeks of vacation in their first year. Utah and Arizona expected salary range: $90,000 - $115,000. Nevada expected salary range: $95,000 - $125,000. Salary depends on location, experience, and education.

An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.

Our People

WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive

WCF Insurance is an Equal Opportunity Employer

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.