Ambulatory Program Specialist at Monument Health

Current Employees

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Primary Location

Rapid City, SD USA

Department

CCI Administration

Scheduled Weekly Hours

40

Starting Pay Rate Range

$18.10 - $20.81

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Ambulatory Program Specialist is responsible for collaboration with the multidisciplinary team to support the coordination of timely patient care for patients served at all sites providing Ambulatory Specialty Program services (i.e. Bariatric/Weight Management, Breast Cancer Navigation, etc.). The Program Specialist will consistently employ patient and family-centered interactions that promote a team-based program of excellence across the continuum.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

• Supportive work culture
• Medical, Vision and Dental Coverage
• Retirement Plans, Health Savings Account, and Flexible Spending Account
• Instant pay is available for qualifying positions
• Paid Time Off Accrual Bank
• Opportunities for growth and advancement
• Tuition assistance/reimbursement
• Excellent pay differentials on qualifying positions
• Flexible scheduling
  
  

Job Description

Essential Functions:

• Assists with planning, scheduling, and coordination of meetings and trainings in accordance with program (i.e. Center of Excellence) mandates or as directed by direct supervisor.
• As directed, coordinates all activities involved in the preparation of program requirements to facilitate ongoing communication and efficient departmental operations
• Assists in overall care of the patient by performing clerical and other functions under the direction of supervisor.
• Compiles monthly or quarterly reports according to predetermined parameters to meet program requirements and expectations.
• As identified, coordinates patient information with community physicians and assists to coordinate patient schedules.
• Collaborate with healthcare providers, clinical staff, and various departments throughout Monument Health as well as with the patient to secure necessary authorization for services while maintaining compliance with all regulatory requirements.
• Supports, encourages, monitors and follow up around patient appointment completion as outlined in programming requirements and/or expectations.
• As directed, initiates meetings and/or makes arrangements with support departments to meet the needs of patients including but not limited to finance, counseling, social services, etc.
• In collaboration with interdisciplinary team, organizes identified plan of care customized for each patient referred; scheduling, supportive resources (i.e. counseling, dietician, etc.), and post-treatment resources (i.e. support groups).
• In collaboration with interdisciplinary team members and Patient/Family Education department, assists with development of patient/family educational resources as directed.
• Participates with multidisciplinary team meetings discussing future and present patient cases and facilitates collaboration efforts to support team-based patient care approach.
• All other duties as assigned.
  
  

Required

Additional Requirements

Education - High School Diploma/GED Equivalent in General Studies

Preferred

Experience - 1+ years of Healthcare Experience

Education - Associates degree in Related Field

Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Patient Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference. Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.