Human Resources Generalist at Blackfoot Communications

About Us: Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so can help advise on the best solution. 

What We Offer: We offer opportunities in the telecommunications and technology sectors with positions in Western Montana and Eastern Idaho. Blackfoot is proud to offer a competitive salary and a family-friendly benefits package that includes; comprehensive medical benefits plan, LTD, life insurance, an outstanding retirement pension plan plus a 401k plan that includes employer match, along with other employer paid benefits. We are proud to have received awards and recognition that highlight our strong company culture. These include "Employer of Choice" from the Missoula Job Service Employer's Council, "Top Tech Employer" from the Montana High Tech Business Alliance, and the "Heart Award" from the United Way of Missoula County in recognition of our ongoing community efforts. 

Job Summary: The Human Resources Generalist provides comprehensive administrative and operational support to the People Operations team. This position plays a key role in delivering effective HR services and programs across the organization, including recruitment, onboarding, employee relations, benefits administration, safety and compliance, performance management, and employee engagement. The HR Generalist also assists in coordinating a variety of corporate administration initiatives and supports a positive, inclusive workplace culture.

Essential Job Duties and Responsibilities:

• Assist in the full-cycle recruitment process: update job descriptions, post openings, coordinate candidate interviews. In addition, conduct and coordinate employee onboarding and orientation programs, and other initiatives to support new hire engagement to ensure a positive employee experience.
• Serve as a resource for employee questions regarding HR policies, procedures, and programs. Provide guidance and support related to employment laws and regulations (FMLA, ADA, FLSA, etc.) while maintaining HIPAA confidentiality standards.
• Assist with coordinating performance review cycles, ensuring timely completion of evaluations, documentation, and follow-up on development plans.
• Participate in the company’s safety program and serve as an active member of the internal safety committee. Coordinate safety training with internal subject matter experts and ensure compliance with OSHA and other state/federal reporting requirements. Assist with renewals and recordkeeping for risk management insurance programs, including workers’ compensation.
• Support benefits administration, including employee enrollments, changes, and inquiries. Collaborate with insurance providers, brokers, and associations such as NTCA (The Rural Broadband Association).
• Assist with the company’s wellness program and promote health and well-being initiatives.
• Assist in planning and coordinating company events, celebrations, and community involvement activities. Prepare internal HR communications and assist with company-wide announcements.
• Support people operations leadership with special projects and programs as needed.

Additional Job Duties and Responsibilities:

• Perform other duties and responsibilities as required to fulfill job function or as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:

• company policies, procedures, products and services.
• HR, safety, employment, benefit and general human resources laws, regulations and activities.
• risk management and insurance.
• excellent time management and organizational skills.

Skill to:

• write original material, edit, proofread and finalize written material.
• gather and report numerical data and produce statistical reports.              

Ability to:

• effectively negotiate and mediate conflict. 
• maintain confidential personnel, payroll, benefit, and Company information at all times.
• provide excellent customer service, both internally and externally.
• be tech savvy with computers, software, websites, online processes and procedures, etc.
• speak effectively to individuals and groups of people in a courteous and professional manner.
• show professional and independent discretion and judgment.
• think analytically and be a problem solver.
• work completely and extremely accurately under time constraints and deadlines.
• work in a safe and effective manner.
• adapt to change and have a flexible attitude. 
• maintain a valid driver’s license, have a good driving record and be insured under the Company insurance policy.

Education and Experience: 

Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills and abilities would be:

Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Minimum 2 years of relevant work experience preferred. Knowledge of employment laws and HR best practices. Proficient in Microsoft Office Suite, experience with HRIS or ATS systems preferred. PHR, SPHR, SHRM-CP, or SHRM-SCP certification welcomed and supported, but not required.

Any noted minimum or maximum years of experience should not be construed as a requirement for consideration; this information is meant to be used as a suggested guideline.