DATA ANALYST at VOA Northern Rockies

Description

Data Analyst

Classification: Exempt

Reports to: Senior Administrator of Data Management and Architecture (SEADMA)

Date : November 2025

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.

At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

­­­­­­­­­­­­­­­­­­ Job Description

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Summary/Objective

The Data Analyst is responsible for assisting with the organization, compilation, auditing, and correcting of all organizational data for reporting internally and to external agencies. This position also assists in identifying and developing new efficient data tools for responding to queries.

Essential Functions

• Prepare data for submission to the Department of Health, and work with staff to make needed corrections.
• Audit and reconcile data uploads of MIS forms (for Admit, Interim, and Discharge) and ESR forms to ensure that all data is accurately uploaded to the Department of Health.
• Audit and reconcile manual Residential and Housing Services (RaHS) entries to ensure that required residential program enrollments and services are recorded accurately to the Department of Health.
• Monitor data submission to ensure that all contractual requirements are met.
• Analyze reports from the Department of Health to ensure data accuracy, identify weak patterns, and report them to the administrative team for appropriate intervention.
• Audit/monitor the Data Quality Plan case records to ensure that documentation adequately justifies all past, current, and future services.
• Run standard and special request reports from Electronic Health Record systems and distribute them to designated recipients.
• Assist SEADMA in streamlining and automating data mining processes and reports.
• Assist with providing electronic records, including help desk and technical support services.
• Implement informational security and data management best practices.
• Identify opportunities that can improve the efficiency of business processes.
• Assist in creating the system design and functional specifications for all new development projects.
• Other duties as assigned.
  
  
  

Competencies

• Ability to work with multiple staff, clients, and agencies.
• Proficiency with computers
• Proficiency with Microsoft Office software: Outlook, Word, Excel
• Ability to learn new computer software quickly
• Excellent attention to detail and organizational skills
• Successfully interact with clients and team members in a professional manner
• Ability to prioritize and manage multiple tasks concurrently
• Demonstrate independent work initiative and sound judgment
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values.
  
  
  

Supervisory

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Travel

Some travel is required for this position.

Required Education, Experience, Or Eligibility Qualifications

• High school diploma with a minimum of two (2) years of work experience.
• Experience in the most current technologies and products used in the industry.
  
  
  

Preferred Education And Experience

• Bachelor’s degree in computer science or related field or related experience.
• Basic understanding of database systems (SQL) and other data management tools.
• Three (3) plus years of experience in information technology.
  
  
  

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.