Benefits Administrator at AAA Club Alliance

Date: 47 minutes ago
City: Wilmington, DE
Salary: $56,905 - $93,861 per year
Contract type: Full time
AAA is hiring for a Benefits Administrator to join our team! The Benefits Administrator analyzes, develops and administers specific Benefits plans, programs, processes and communications so they are in compliance with business/legal requirements and align with organizational policies. This role maintains a high level of confidentiality and respect for our associates, retirees, dependents and their personal data.

What We Offer

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

  • Competitive annual salary; the starting base compensation for this position is: $56,905-$93,861*
  • Annual Bonus + Annual Merit Increase Eligibility
  • Hybrid schedule (3 days on-site weekly)
  • Comprehensive health benefits package
  • 3+ weeks of paid time off accrued during your first year
  • 401(K) plan with company match up to 7%
  • Professional development opportunities and tuition reimbursement
  • Paid time off to volunteer & company-sponsored volunteer events throughout the year
  • Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
  • The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

Primary Responsibilities

  • Responsible for different benefit communications spanning all benefit programs to associates, retirees, etc.
  • Takes a principal role in open enrollment, ensuring key details are communicated in multiple formats. Designs and delivers training during open enrollment process.
  • Works regularly and directly with cross functional areas, within and outside of HR, to ensure premiums and deferrals (both employee and employer) are reconciled and funded timely to ensure compliance with all regulatory entities.
  • Participates in management of the Corporate Benefits budget and its ongoing reporting and forecasting; including invoice tracking and vendor payment.
  • Design and implement components of basic benefit programs and/or procedures, including financial, compliance, implementation, communication and budget consideration.
  • Primary team member responsible for legal and regulatory compliance within Qualified Medical Child Support Order process events.
  • Support administration of the organization’s wellness program intended to improve Associate health and well-being.
  • Prepares and analyzes benefit reports and processes. Proposes changes as applicable.
  • Maintains knowledge of internal and vendors’ systems; creates reports and ensures system accuracy and appropriateness for Benefits staff and associate use. Resolves any billing or data differences and serves as lead contact on such issues.
  • Manages vendors’ activities and timelines and ensures benefits, tasks and deliverables are as promised.
  • Researches and participates in local and national surveys to ensure competitive plans and financials.
  • Manages timelines and projects, such as plan design changes, open enrollment, budget planning and changes/tasks due to regulatory changes.
  • Understands, monitors and makes recommendations on all regulatory/compliance guidelines. Assists with maintenance and resolution of compliance issues.
  • Serves on cross-functional human resources and organizational project teams.
  • Other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree preferred; equivalent combination of education, technical training, and experience may be considered in lieu of degree.
  • Minimum 4 years of benefit administration experience with a large employer.
  • Proven experience in budget preparation and monitoring for benefit plans.
  • Successful completion of course or seminar work such as CEBS classes or related seminars to ensure current knowledge of benefits laws and practices.
  • Strong working knowledge (subject matter expert) of multiple qualified benefit plans, including definitions, plan provisions, administration and communication processes.
  • Proficiency in Microsoft Word and Excel; capable of creating a complex spreadsheet and applying analytical skills to summarize data from multiple source points.
  • Ability to understand and process data to understand and report on financial aspects of benefit plans.
  • Strong communications skills: ability to create correspondence in letters, memos, and email format addressing confidential or difficult issues.
  • Proficient business writing skills, including benefit communications to associates and vendors.
  • Successful experience or evidenced capacity to effectively learn vendor’s Internet-based systems, including research and reporting tools.
  • Capacity to learn and understand regulations and communicate as required.
  • Desire and capability to assist in other projects, such as serving on cross-functional teams.
  • Proven ability to trouble-shoot benefit inquiries while ensuring confidentiality.
  • Strong analytical and problem solving skills.
  • Strong attention to detail, time management and prioritization skills.
  • Possess, apply, and continually develop the technical, operational, and systems skills needed to effectively administer and communicate benefit programs.

Full time Associates are offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Human Resources

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