Food & Beverage Cashier - Part Time at JACK Entertainment

Date: 5 hours ago
City: Cleveland, OH
Contract type: Part time
Job Details

Description

Role Responsibilities:

  • Provides friendly, excellent service to all customers entering restaurant while conducting assigned duties according to procedures.
  • Supplies guests with menus and helps fill guests’ food/beverage orders.
  • Handles payments from guests, operates cash register and properly settle checks according to procedures and guidelines established by management.
  • Accounts for assigned cash drawers, all money received and all transactions recorded during shifts.
  • Records all tips collected from credit cards and comps.
  • Handles and solves any concerns/questions from customers.
  • Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.
  • Responsible for seating and rotating lines while recognizing and developing rapport with our VIP’s. Performs “satisfaction checks” when not seating guests.
  • Oversees duties performed by the Restaurant Service Personnel to ensure fast and efficient turnaround of tables.
  • Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned.
  • Maintains knowledge of all menu items and other pertinent information regarding the outlet.
  • Promotes JACK Cleveland Casino and acts in a professional and courteous manner.
  • Exhibits a positive, outgoing personality.
  • Performs “station” and “side work” checks, voids checks as directed by policy and assists with administrative duties as assigned.

PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:

  • Life and Disability Insurance
  • Free Parking
  • Generous Paid Time Off Plan
  • Discounted Team Member Meals
  • Education Assistance up to $3,600 a year
  • 401(k) Savings Plan and Match
  • Health and Safety Mandates Strictly Enforced
  • Paid Breaks

Knowledge, Skills, & Abilities

  • Must be 21 years of age.
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must present a neat and professional appearance.
  • Must be able to maneuver to all areas of assigned restaurant throughout shift.
  • Excellent customer service/communication skills
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to respond calmly and make rational decisions when handling employee conflicts.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand

Education & Experience Requirements

  • High School Diploma or equivalent required.
  • Prior host and cashier experience preferred.
  • Mathematical abilities including addition and subtraction required.
  • Must be 21 years of age.

License Requirements

  • None

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