Consumer Protection Division Director(Hybrid) at Connecticut Department of Administrative Services

Consumer Protection Division Director

Hybrid

Recruitment #251120-2227MP-001

Location Hartford, CT

Date Opened 11/24/2025 12:00:00 AM Salary $102,653 - $139,958/year Job Type Open to Agency Employees Close Date 12/2/2025 11:59:00 PM

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Introduction

The State of Connecticut, Department of Consumer Protection (DCP), is accepting applications for a Consumer Protection Cannabis Division Director in Hartford, CT.

CONTINUE TO ENJOY

• Visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.
  
  

POSITION HIGHLIGHTS

• Location: 450 Columbus Blvd in Hartford, CT
• Full time, 40 Hours/week
• First shift
• Monday through Friday, but may include nights and weekends
• Hybrid schedules (office/telework) may be available
  
  

THE ROLE

The Cannabis Division oversees compliance and enforcement of all laws and regulations concerning medical Marijuana and adult use cannabis within Connecticut. We are responsible for the administration, compliance and enforcement of the state's Prescription Monitoring Program. This includes all inspections, auditing of different organizations within each program, investigations and issuance of all license types associated with the industry.

Duties Include

• Training supervising and assigning work
• Reviewing investigative reports and inspection reports
• Assisting with the writing and reviewing of statutes and regulations
• Ensure compliance with statutes and regulations
• Coordinating division workflow
• Attend meeting on behalf of the Division
• Establish and maintain division policies and procedures
• Other duties deemed required by Agency Leadership
  
  

About Us

The mission of Department of Consumer Protection (DCP) is to promote a fair and equitable marketplace and to ensure safe products and services for consumers. The department is comprised of several divisions, each of which oversees the different industries that it regulates.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

For Assistance In Applying

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

Before You Apply

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
  
  

After You Apply

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  
  

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Hayley Newhouse at [email protected].

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Consumer Protection this class is accountable for planning, organizing and directing the programs of a division.

EXAMPLES OF DUTIES

• Directs staff and operations of a division;
• Coordinates, plans and manages division activities;
• Formulates goals and objectives;
• Develops or assists in development of related policy;
• Interprets and administers pertinent laws;
• Evaluates staff;
• Prepares division budget;
• Establishes and maintains contacts with individuals both within and outside of division who might impact on program activities;
• Prepares proposed legislation and regulations;
• Establishes and administers uniform statutory and regulatory enforcement policies and procedures;
• Directs development and dissemination of information for media;
• Develops and implements in-service training programs;
• Directs preparation of cases for hearings and court;
• Prepares correspondence and reports;
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• May coordinate administration of examinations;
• Performs related duties as required.
  
  

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
• and ability to apply management principles and practices;
• relevant state and federal laws, statutes, regulations, policies and procedures;
• investigation, inspection and hearing procedures;
• Considerable
• interpersonal skills;
• oral and written communication skills.
  

Minimum Qualifications - General Experience

Ten (10) years of experience in consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.

Minimum Qualifications - Special Experience

Two (2) years of the General Experience must have been in a supervisory capacity.

Minimum Qualifications - Substitutions Allowed

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
  
  

Preferred Qualifications

• Experience leading a team of employees in a unionized environment.
• Experience reviewing reports, investigative reports and inspection reports for completeness.
• Experience drafting procedures and ensuring they are followed.
• Experience applying state laws including statutes and regulations related to the cannabis industry.
• Experience engaging legislators and other external stakeholders to advance agency priorities.
  
  

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.