Transit Operator Trainer at Mountain Line Flagstaff

Mountain Line is the transit agency in the beautiful mountains of Flagstaff, AZ, offering fixed route bus, paratransit, vanpool, and seasonal service to the nearby ski area. The agency is on a growth trajectory with plans to nearly double service over the next five years with the recent successful increase to the City’s dedicated transit tax. When you join the Mountain Line team you play an essential role in connecting our community and are rewarded with an innovative, empowering, and collaborative workplace. Mountain Line employees enjoy a generous benefits package including several paid holidays, vacation and sick time accruals, matching contributions to the Arizona State Retirement System, dedicated wellness time, a variety of health and dental benefit options, and much more. 

Safety Statement

This is a safety-sensitive position subject to the rules and regulations of the Drug and Alcohol Policy and the required testing policy per the Federal Transit Administration (FTA) and Arizona Department of Transportation (ADOT). The incumbent is required to fully comply with all operational safety rules and regulations established by Mountain Line. 

Job Purpose of a Trainer

The Trainer, reports directly to the Workforce Director, and is responsible for developing the skills and knowledge of all new and current employees’. This is accomplished through teaching, coaching, mentoring of internal and external customers, all Mountain Line Policies and Procedures, Standard Operating Procedures, and any information deemed necessary to ensure a safe work environment.

Essential Functions and Responsibilities

• Travels within the Mountain Line service area performing safety training and crisis prevention training.
• Develops safety training curricula and manuals in cooperation with the Workforce Director.
• Trains new and current Transit operators to inspect and operate vehicles appropriate to job classification and license. 
• Educates Transit Operators and Trainees on emergency response procedures and post accident policies and procedures in coordination with the Workforce Director.
• Conducts new and ongoing behind-the-wheel training and appropriate post accident trainings to Transit Operators and Trainees.
• Performs ride-along and follow-along evaluations per Mountain Line requirements and completes documentation.
• Provides refresher training as requested and approved by the Workforce Director and Operations Director.
• Coordinates training with Arizona Department of Transportation (ADOT) and other agencies as appropriate and may provide training to other organizations.
• Maintains appropriate files in compliance with Mountain Line policy, Arizona Department of Transportation (ADOT), Federal Transportation Agency (FTA), and other federal, state and local requirements to document trainings, accidents and other records.

Attendance

Attendance should be regular and predictable. General employment policies with regard to vacation, sick, and unpaid leave apply. Occasional need to report to work on day off and work overtime.

Confidentiality

This position is occasionally involved in confidential personnel matters contained in accident, training, and testing files. This position is expected to respect and maintain employee and customer confidentiality.

Knowledge, Skills, and Abilities 

Knowledge

• Environmental, DOT, OSHA and FTA safety laws and regulations.
• Principles of training and work scheduling.
• Various training techniques including computer aided instructional materials.
• Basic principles of accident investigation and transit operations.

Skills and Abilities 

• Work nights, weekends, holidays, overtime and varied schedule.
• Maintain a positive and professional work environment.
• Prepare and maintain records and reports.
• Establish effective working relationships with employees, local law enforcement and other agencies.
• Follow written and verbal instructions.
• Communicate rules, regulations, and service limitations with employees and the general public.
• Communicate effectively verbally and in writing.
• Maintain strict participant confidentiality.
• Teach in a variety of settings utilizing various methods of instruction.
• Work safely and support a culture of workplace safety. 
• Interact with a culturally diverse population.
• Excellent interpersonal relationship and teambuilding skills.
• Proficiency in Microsoft Office; including Word, Excel, Access, PowerPoint, and Outlook.
• People Skills with strong communication.
• Ability to coach various types of learners.

Working Conditions, Exposure to Risks and Physical Dangers

This position requires physical effort such as walking, lifting, standing, squatting, reaching, pulling and manual dexterity. This position often works onboard moving vehicles and requires sitting, standing and holding for balance for long periods of time.

All personnel who are required to work with solvents, fluids, and other industrial agents while on duty are required to use only FTA, OSHA, or DOL approved goggles, work boots, protective masks, protective helmets, coveralls, other tools and equipment when cleaning, repairing, inspecting areas within Mountain Line premises and facilities.

Education Requirements

• High School Diploma, GED, or equivalency. 
• 2 years of additional education preferred.

Similar Work Experience

• 2 years prior similar work experience
• 1 year of bus operating experience preferred.

Licenses, Training and/or Certifications Required

• 1^st Aid and CPR Certification and Article 9 Certification.
• Possess and maintain, or able to obtain within 90 days of offer of employment, an Arizona driver’s license, CDL B w/ Passenger endorsement, and a satisfactory driving record for the last five (5) years

Substitution

Any combination of education, experience, and training that provides the required knowledge, abilities, and skill to perform the duties of the position.

This job description does not create an employment contract. It is intended to describe the general nature and level of work being performed by the person assigned to this position.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position may be required to perform any other job-related duties as requested by management.

Mountain Line is an equal employment opportunity employer.