Housing Navigator at U.S.VETS

Description

Housing Navigator – Supportive Services for Veteran Families (SSVF)

Location: Inglewood, CA

Organization: U.S.VETS

Employment Type: Full-Time | Non-Exempt | $23.00 - $27.00

About U.S.VETS

Our mission is simple yet powerful: to end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services, and advocacy. Join our team and make a lasting impact in the lives of those who served.

“Be the bridge to stability—help veterans find a home and a future.” Position Overview

As a Housing Navigator for the Supportive Services for Veteran Families (SSVF) program, you will play a critical role in helping veterans and their families secure and maintain permanent housing. This position requires strong collaboration with VA partners, landlords, and community agencies to ensure successful housing outcomes.

Key Responsibilities

• Gain and maintain in-depth knowledge of the SSVF program, including client eligibility, goals, and regulations.
• Act as a liaison between U.S.VETS, the VA, and partnering agencies to manage a caseload of veteran clients.
• Assist clients through all stages of the housing process: locating units, applying, overcoming tenant-screening barriers, and signing leases.
• Conduct outreach to engage clients, including street and community outreach when necessary.
• Develop and maintain positive relationships with landlords and property managers to expand housing opportunities.
• Provide short-term housing stability case management and connect clients to VA and community-based services for healthcare, employment, and other supportive needs.
• Maintain accurate case records, housing inventory, and placement data in internal and external systems.
• Participate in community meetings and trainings to strengthen program knowledge and partnerships.
  
  

Qualifications

Requirements

• Bachelor’s degree in social services, social work, or a closely related field is required for SSVF Housing Navigators.
• Experience working with low-income and/or homeless populations, preferably veterans.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel).
• Ability to work flexible hours, including evenings or weekends as needed.
• Valid driver’s license - must meet company insurance requirements).
  
  

Employee Benefits

At U.S.VETS, we value our team members and offer a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Generous Paid Time Off (PTO) and Holidays
• Retirement Plan with Employer Contribution
• Life and Disability Insurance
• Professional Development Opportunities
• Employee Assistance Program (EAP)
• Mission-driven work environment focused on making a real impact
  
  

Why Join Us?

• Make a meaningful difference in the lives of veterans and their families.
• Be part of a mission-driven organization committed to ending homelessness.
• Competitive benefits and opportunities for growth.