Operations Training Specialist - First Shift at John Soules Foods

Job Title: Operations Training Specialist

Location: Tyler, TX

Department: Learning & Development / Production

Reports To: Learning & Development Manager

Travel: N/A

Normal Work Schedule: The typical working hours are 6:30 am to 3:00 pm with a 30-minute lunch.

Overview Of Company

Soules Foods is a thriving family-owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple drives us. Based in Tyler, Texas, the company is a leading national producer of ready-to-eat and ready-to- cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA. We proudly serve a broad portfolio of great-tasting, high-quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership. The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia; Valley, Alabama; and its headquarters in Tyler, Texas.

Job Summary

The Alchemy Trainer is responsible for delivering accurate and consistent training for production employees using the Alchemy learning platform. This role ensures employees understand safety, quality, and operational expectations and supports both onboarding and ongoing development. The individual will also be responsible for executing Learning & Development initiatives.

Qualifications

• Experience in manufacturing, food production, or training (preferred).
• Strong communication and presentation skills.
• Comfortable leading groups and providing hands-on demonstrations.
• Basic computer skills and ability to learn Alchemy devices quickly.
• Bilingual (English/Spanish) preferred.
• Ability to work in a fast-paced production environment.
• Core Competencies
• Communication – Clear, confident facilitation skills.
• Coaching – Ability to guide, support, and encourage learners.
• Adaptability – Adjusts training style to audience and environment.
• Teamwork – Partners well with HR, L&D, supervisors, and production leaders.
• Attention to Detail – Ensures accurate recordkeeping and compliance.
• Values-Driven – Models Soules Foods’ values: Hustle, Excel, Adapt, Respond,
  
  

Key Responsibilities

NOTE: This description is not intended to be all-inclusive. An employee may perform other related duties to meet the organization's ongoing needs; these duties are considered marginal.

Training Delivery

• Deliver Alchemy training sessions to new hires and current employees.
• Facilitate using the Alchemy platform, in person, and virtual training.
• Lead classroom and hands-on training using remotes, tablets, and scanners.
• Engage employees through clear instruction, coaching, and Q&A.
• Support supervisors and leads in navigating Alchemy tools and learning plans.
  
  

Training Administration

• Assign learning plans and maintain accurate training records in the Alchemy LMS.
• Track completion, compliance, and overdue training.
• Troubleshoot basic Alchemy device or system issues.
• Prepare training reports for L&D Manager and site leadership.
  
  

Production Floor Support

• Reinforce training through on-the-floor coaching and observation.
• Provide immediate feedback or retraining when needed.
• Assist supervisors with cross-training and skill development initiatives.
  
  

Continuous Improvement

• Identify training gaps or trends and recommend improvements.
• Provide feedback on training content, delivery, and engagement.
• Support development of supplemental training materials as needed.
  
  

Work Environment

• This job is carried out in a professional office setting and involves using standard office equipment like laptops, desk phones, and smartphones. Regular visits to production facilities may also be required. During those visits, the employee is occasionally exposed to cold and/or humid conditions. The employee occasionally works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, cold temperatures, electrical shock and vibration risks. The noise level in the work environment is moderate.
  
  

Physical Demands

• Employees must be able to stand, walk, or sit; use their hands for tasks; reach with their arms; and communicate verbally. Occasional lifting or moving objects is necessary, along with close, distance, color vision, depth perception, and the ability to adjust focus.
• The role requires standing and walking for extended periods, often over eight hours per shift. The employee must be able to use hands, fingers, arms, and reach as part of daily tasks. The position involves lifting and moving up to 25 pounds regularly and up to 50 pounds occasionally. Visual requirements include the ability to see up close, at a distance, and to adjust focus. Repetitive movement, bending, twisting, and climbing may be required.
  
  

The applicant who fills this position will be eligible for the following:

• Vacation / Sick days
• Medical, Dental, Vision Benefits
• Telemedicine
• Onsite Clinic – Tyler and Valley
• Free annual health screening
• 401 (k) with company match
• STD and LTD
• Life insurance & other voluntary benefits
• Career Development: We support professional growth through continuous learning and development opportunities.
  
  

Soules Foods is an Equal Employment Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Applicants with disabilities needing accommodation during the application process can contact Human Resources at the relevant location.

Soules Foods will not discriminate against applicants who discuss their compensation. We also participate in the E-Verify program where required by law.

Unsolicited Assistance: Soules Foods does not accept unsolicited support from external recruitment vendors for U.S. positions. Resumes or candidate profiles submitted without a valid written request and search agreement from HR will be considered the property of Soules Foods. No fees will be paid for candidates hired through unsolicited referrals.