Training & Development Specialist at Allied Fire Protection

TRAINING AND DEVELOPMENT SPECIALIST

Job Description

Position Summary

Under the direction of the Human Resources Director, the Training and Development Specialist will partner with individuals and departments to schedule and communicate about training updates and manage multiple Apprentice and Rotational Development initiatives across all Allied locations.

Job Responsibilities Include But Are Not Limited To

• Along with other Training & Development team members, create a training schedule that includes technical, soft skills, and compliance training
• Build rapport with trainees and encourage them to develop trust in one another so that can rely on each other in the field
• Communicate with managers to identify training needs and map out training plans and schedules for their team members, potentially designing and developing in‑house training programs
• Choose appropriate training methods per use case (virtual, in-person, asynchronous, synchronous)
• Market available training opportunities to employees and provide necessary information
• Under the direction of the Human Resources Manager, assist with professional development within the company
• Facilitate apprenticeship programs, especially for the Alarm and Service and Inspection departments (schedule, liaise with instructors, track attendance)
• Schedule and track attendance for quarterly and annual compliance training with third-party vendor(s)
• Coordinate technical training through third-party vendors (NICET, AFAA, AFSA, OSHA, HASC)
• Coordinate, facilitate, and prepare administratively for leadership training with third-party vendors (HASC, Keep It Simple Consulting)
• Conduct needs assessments and identify skills or knowledge gaps that need to be addressed
• Maintain employee training transcripts, records, and completion certificates in SiteDocs and ADP
• Willing to commit to the company’s mission statement and core values
• Use known andragogy principles and stay current on training methods and techniques
• Design, prepare and order educational aids and materials to support educational initiatives
• Assess instructional effectiveness and determine the impact of training on employees’ skills and KPIs through post-course assessments and discussions
• Assist with the implementation and administration of the Learning Management System
• Gather feedback from trainers and trainees after educational sessions
• Engage and partner with stakeholders/SMEs and liaise with experts in defining and executing talent succession plans
• Maintain updated curriculum database and training records
• Host train-the-trainer sessions for internal subject matter experts
• Research and recommend new training courses from third party vendors
• Engage with critical stakeholders on defining and executing a talent succession plan
• Other duties as assigned
  
  

Knowledge

• Bachelor’s degree in organizational development, human resources, business administration, or related field; or an equivalent combination of education and experience
• Professional in Human Resources (PHR) certification preferred
  
  

Work Experience

• Minimum of 3 years’ learning and development experience, preferably within a human resources department
  
  

Skills And Competencies

• Excellent communication skills (reading comprehension, written, verbal, and group presentations; ability to follow instructions)
• Demonstrate close attention to detail with excellent organization and project management skills to handle multiple projects at one time
• Ability to work well under pressure with shifting priorities
• Ability to problem-solve, facilitate solutions, and meet deadlines in a courteous and professional manner
• Flexibility to meet the needs of the department
• Proficient in working with Microsoft Office products
• Familiarity with fire protection industry best practices and standards preferred
• Ability to translate complex problems and concepts in training
• Tactful, diplomatic, and confidential with the highest level of integrity
• Strong leadership skills with a demonstrated ability to coach and develop others
• Demonstrate the ability to operate effectively in an independent manner, using sound judgment, professional maturity, and an understanding of strategic and tactical business needs (EQ)
• Proven work experience as a training coordinator, trainer, training facilitator or similar role
• Hands-on experience coordinating multiple training events in a corporate setting
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Familiarity with traditional and modern job training models, methods, and techniques
• Experience with e-learning development and authoring tools
  
  

Work Availability

• Must be able to travel overnight on occasion as needed for internal or vendor meetings. Travel expectations are less than 25%.
• Must maintain regular and acceptable attendance at such level as is determined by management
• Must be available and willing to work after standard hours and/or weekends as the employer determines are necessary or desirable to meet its business needs