Leave Administration Specialist at UNC Finance and Operations

The Leave Administration Specialist provides frontline administrative and operational support to the Leave Administration team. This role is responsible for managing the shared leave email inbox, responding to general inquiries, and overseeing the intake and triage of leave-related communications, forms, and documentation. The specialist ensures timely and accurate routing of requests to the appropriate Leave Consultant, supports documentation review and approval processes, and assists with follow-up tasks to maintain compliance and service quality. Additionally, the position contributes to assisting with leave processes, auditing leave transactions, and supporting various leave-related projects and initiatives.

The primary purpose of this position is to provide frontline administrative support to the Leave Administration team by managing communications, coordinating leave documentation, and facilitating the accurate intake and routing of leave requests. This role ensures that cases are properly tracked, assigned, and prepared for consultant review, while maintaining the integrity of leave records and promoting compliance with university policies. The Leave Administration Specialist plays a key role in supporting operational efficiency, service quality, and a responsive leave administration process across the university.