Receptionist at State of Illinois

Job Requisition ID: 51817

Opening Date: November 25, 2025

Closing Date/Time: December 11, 2025, at 5:00 p.m.

Agency: Illinois Commerce Commission

Skill Option: None

Bilingual Option: None

Salary: Anticipated Salary $4,414 - $5,926 Monthly ($52,968 - $71,112 Annually)

Job Type: Salaried

Category: Full Time

County: Sangamon County

Number of Vacancies: 1

Bargaining Unit Code: RC-28, Paygrade 11, Non-Code

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APPLICATION INSTRUCTIONS

To apply, submit a cover letter, resume, and a copy of any college transcripts you may have to: Illinois Commerce Commission, Human Resources Department, 527 East Capitol Avenue, Springfield, Illinois 62701 or via email to [email protected] by 5:00 p.m. on December 11, 2025. Questions may be referred to Colette Smith at 217-557-4206 (work), 217-720-5690 (cell), or [email protected].

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're a part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Description

Subject to management approval, performs highly responsible, complex, technical and confidential secretarial and clerical functions of an administrative nature relating to the operation of the Chief Clerk's Office in the Bureau of Administrative Law Judges. In addition, this position provides information and assistance by typing, record processing and general office support functions, including being the first point of contact for visitors and callers.

Essential Functions

• Opens, date stamps, and distributes incoming mail, related to public utility formal proceedings, code part filings, tariff matters and Annual Reports. Exercises discretion and judgment concerning sensitive or confidental information contained therein.
• Types a variety of routine documents by using a personal computer and its related software programs and applications. Documents may include use of specialized terminology related to administrative law or the regulated industries, so an understanding of these terms is required to ensure clarity and accuracy; determines proper format and modes of address; proofreads for appropriate punctuation, grammar, spelling, capitalization and typographical errors; prepares and transmits correspondence and other materials by mail, e-mail, or fax, as required.
• As receptionist for the Chief Clerk's Office, greets representatives of public utilities and other parties to Commission proceedings, ICC staff, and members of the public; responds to inquiries of a technical nature in person or by phone, exercising discretion and judgment in referring sensitive issues, complex technical matters, and policy concerns to appropriate supervisor or co-worker.
• Gathers, researches, and compiles data for the preparation of reports and information, requested by the Chief Clerk or other interested parties. Creates charts and graphs of data by using a personal computer, word processing, and spreadsheet software.
  
  

Essential Functions Cont.

• Maintains telephone books, and area boundary maps. Maintains a variety of hard copy and computerized files for the Office of the Chief Clerk.
• Assists with the tariff compliance electronic and hard copy filings. Reviews Tariff filings to ensure the proper numeric sequence and compliance with ICC orders. Maintains and updates tariff lists. Identifies, develops, and recommends methods and forms to improve the processing and control of records.
• Uploads all Orders and Commission Actions to the Secretary of State's Metadata website on a monthly basis.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
  
  

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two years of secretarial or business college, or completion of high school.
• Five (5) years previous secretarial or administrative support experience.
  
  

Preferred Qualifications

• Prefers extensive knowledge of the personal computer and its related software programs (spell out) and applications.
• Prefers extensive knowledge of composition, grammar, spelling and punctuation.
• Prefers the ability to effectively communicate in English both orally and in writing.
• Prefers knowledge of ICC programs, policies, procedures, rules and regulations.
• Prefers knowledge of alpha numeric sequences.
• Prefers the ability to type accurately.
• Prefers knowledge of office practices, procedures and programs.
  
  

Employment Conditions

• Requires the applicant to pass a background check and self-disclosure of criminal history.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
  
  

Work Hours: 8:30 am - 5:00 pm Monday-Friday

Work Location: 527 E. Capitol Ave. Springfield, IL 62701

Agency Contact: Colette Smith

Email: [email protected] Phone #: 217-720-5690 (cell) or 217-557-4206 (work)

Illinois Commerce Commission's Mission Statement

It is the purpose of the Illinois Commerce Commission to pursue an appropriate balance between the interest of consumers and both emerging and existing service providers in accordance with applicable statute and rules. In support of this mission, the ICC staff will provide technical and legal expertise in a professional environment that encourages initiative, respect, teamwork, and commitment to public

interest.

General Functions of the Illinois Commerce Commission

The ICC regulates Illinois investor-owned electric, natural gas, telephone, water, and sewer companies. In addition, the Commission exercises authority over railroad safety and hazardous materials movement, towing companies operating in the Chicago area, and motor carrier insurance requirements.

The Commission is responsible under state law for ensuring that the citizens of Illinois receive safe, efficient, and reliable utility service at reasonable costs. The ICC must balance the consumers' needs against the financial needs of the utilities. In the continually changing utility environment, staff also recommend new ways to deal with a marketplace in transition, particularly in the telecommunications and electric sectors, where competition is reshaping the industry.

State of Illinois Benefits

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• Employee Assistance Program and/or mental health resources
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
  
  

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

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Nearest Major Market: Springfield