Customer Service Representative (CSR) at Super Home Services
Date: 17 hours ago
City: Miramar, FL
Contract type: Full time
Description
WHO WE ARE
SWAT Mosquito Systems is an innovative leader in providing premium mosquito control systems that are custom designed and professionally installed. Our Florida-based company is rapidly growing and expanding across Southeast Florida as part of the Super Home Services portfolio. We focus on providing quality training to our employees and technicians, which allows our customers to receive the safest and highest level of service.
What You’ll Do
As a Customer Service Representative, you will serve as the first point of contact for any of our internal or external customers. This individual will work onsite and is responsible for answering phones, scheduling and confirming appointments, data entry, and general administrative office duties.
Day-to-Day Responsibilities
Must Haves:
SWAT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
WHO WE ARE
SWAT Mosquito Systems is an innovative leader in providing premium mosquito control systems that are custom designed and professionally installed. Our Florida-based company is rapidly growing and expanding across Southeast Florida as part of the Super Home Services portfolio. We focus on providing quality training to our employees and technicians, which allows our customers to receive the safest and highest level of service.
What You’ll Do
As a Customer Service Representative, you will serve as the first point of contact for any of our internal or external customers. This individual will work onsite and is responsible for answering phones, scheduling and confirming appointments, data entry, and general administrative office duties.
Day-to-Day Responsibilities
- Manage a high volume of calls, emails, voicemails, and web requests.
- Maintain a high level of knowledge of our services to help meet the needs of our customers.
- Schedule appointments for technicians and the sales department as requested by customers.
- Provide information to prospects and initiate new services.
- Enter service-related notes in system software.
- Provide assistance to the sales department.
Must Haves:
- High school diploma or GED
- Customer service experience
- Light accounting experience prefered
- Strong verbal and written communication skills in English and Spanish
- Working knowledge of Microsoft Office Suite
- Basic/entry level understanding of computers
- Experience with PestPac
- Inbound Sales Experience
- Lead sourcing experience
- Competitive compensation package
- Medical, dental, and vision plans
- Corporate training
- Paid Time Off (PTO)
- Paid holidays
- Much of this work is done in an indoor location.
- Extended periods of working at a computer.
- Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
SWAT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeBrowse All Jobs in This State
Explore full job listings for the area:: Jobs in Miramar | Jobs in Florida
You May Also Be Interested In
Find other job listings similar to this one: