Entry Level Customer Service Assistant at Hustle Notice Biz

Position: Entry Level Customer Service Assistant

Location: Louisville, KY

Job Summary

We are seeking a motivated and enthusiastic individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be the frontline representative of our company, responsible for providing exceptional service to our valued customers. As a crucial part of our customer service team, you will engage with clients via phone, email, and in person, addressing their queries and concerns with professionalism and care.

Department Consider Posh Pro Employment Type Full Time Location Louisville, KY Workplace type Onsite Compensation $38,500 - $48,000 / year

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information about products and services to customers.
• Assist customers with account-related questions and issues.
• Process customer orders and returns efficiently and accurately.
• Maintain a positive and professional demeanor while interacting with customers.
• Document customer interactions and feedback for quality assurance purposes.
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; additional education in a related field is a plus.
• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficient in using computers and familiar with customer service software.
• Strong attention to detail and organizational skills.
  
  

Benefits

• Competitive Salary
• Flexible Work Schedule
• Paid Time Off (PTO)
• Health & Wellness
• Professional Development
• Employee Discounts
  
  

About Swipe Say Easy

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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