HR Assistant at Full House Resorts, Inc

Job Details

Description

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated

for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE Are Looking For

The Human Resources Assistant supports the HR department by performing a wide range of administrative, clerical, and operational tasks that help ensure the effective functioning of HR programs and services. This role assists all HR team members, interacts with applicants and employees, and helps maintain compliance, organization, and smooth daily operations of the HR office.

The HR Assistant is responsible for front desk coverage, handling inquiries, assisting with employee relations processes, coordinating recruiting activities, maintaining HR documentation, and supporting HR inventory and office needs. This position requires strong customer service skills, a welcoming demeanor, confidentiality, and the ability to work in a fast-paced, interruptive environment.

Job Titles Similar To This Role Include

• HR Coordinator
  
  

What Is Expected Of YOU

Customer Service & Front Office Support

• Provide excellent internal and external customer service under all circumstances.
• Maintain a pleasant, friendly, and welcoming attitude at all times.
• Greet and assist all visitors entering the HR office.
• Ensure knowledge of all special events and promotional activities.
  
  

HR Administration & Compliance

• Maintain strict confidentiality and uphold the highest ethical standards.
• Perform duties efficiently under frequent time pressure and interruptions.
• Maintain all active and termed I-9s in compliance with federal requirements.
• Handle paperwork related to recruitment, onboarding, hiring, transfers, and gaming compliance.
• Ensure timely processing of court-ordered documents.
  
  

Recruiting & Onboarding Support

• Place employment advertisements as needed.
• Maintain applicant records and updates within our systems
• Schedule new hires for processing, gaming requirements, and orientation sessions.
• Assist new hires with completing all required paperwork and ensure compliance with federal, state, and local laws.
• Support new hire orientation activities and coordination.
  
  

Office & Inventory Support

• Maintain HR filing systems and ensure proper document organization.
• Support planning and execution of employee events and functions.
• Serve as backup to the Human Resources Assistant team member.
• Perform other reasonable duties as assigned.
  
  

Experience YOU Will Need

• A minimum of a High School Diploma or GED
• 1–2 years of administrative experience required.
• Outstanding interpersonal and communication skills—verbal, written, and digital
• A high level of integrity and ability to handle sensitive information with discretion
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities at once
• Proficient computer skills, including Microsoft Word office
• Proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)
• Familiarity with HRIS platforms (UKG preferred) and confidence in data management and reporting
• Understanding of employment law and compliance (preferred)
• Bilingual language skills (a plus)
  
  

Physical Requirements

• Constantly handle, wrist motion, sit, hear, and eye/hand coordination
• Frequently speak, read, write, stand, walk, bend, and stoop
• Occasionally lift, carry, push, and pull
  
  

Certificates, Licenses, Registrations

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
  
  

Benefits/Perks

• Medical, Dental, Vision
• Matches 50% of your contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off
• Ventra Program, EAP programs, etc.
  
  

Salary Range

• $19-$25 an hour
  
  

Company Statement On EOAA

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.