Business Analyst at Ruan Transportation Management Systems

Ruan is a great place to work! We have talented and dedicated people and reward excellence. Our mission is to employ the best team in the industry to move our customers' business safely, efficiently and on time, every time. Ruan is seeking a Business Analyst to solicit and document product and enhancement requirements from stakeholders within the context of an agile team. Job responsibilities include breaking down large project requests into managed pieces that can be easily worked by the team. Support production users for troubleshooting and resolution of issues. Escalates issues to application vendors and works with the vendor to identify and implement solutions. Work with team in regards to software testing and implementation. The successful candidate will have experience and full working knowledge of agile methodologies including scrum and kanban.

Responsibilities:

The Business Analyst will follow the Ruan relevant agile methodology for the delivery of the functionality with the following responsibilities:

• Analyze and evaluate existing or proposed business systems and processes to identify and implement improvements and opportunities to meet business unit objectives in smaller, less complex processes.
• Recommend system changes, documents business rules as well as conduct "as-is" and "to-be" process flowchart processes.
• Create user stories/user cases, process & Data flows and scenarios in order to clearly communicate a set of functional requirements to the team.
• Configure and maintain transportation software and integrated software to support end users. Implement proposed system changes.
• Remain flexible and navigate business changes and priorities.
• Demonstrate adaptability to untraditional processes and maintain a positive, proactive team environment.
• Test software and software integration changes and upgrades alongside team.
• Helps evolve the backlog by reviewing and inspecting.