Patient Care Coordinator at Shady Grove Fertility

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a full-time Patient Care Coordinator to join our Frederick, MD office. The schedule is working Monday - Friday from 7 am - 4 pm and 1 holiday per year. Pay Range: $22-25/hour

How You'll Contribute

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator is responsible for:

Responsibilities Include

• Assists with the clinical care of fertility patients
• Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
  
  

What You'll Bring

The skills and education we need are:

• High School diploma; Associates degree preferred
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology
  
  

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

• Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
• Part-Time Employees: 401(k) with company match and performance-based bonus opportunities
• Per Diem Employees: 401(k) with company match
  
  

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.